The English-language job board for Spain

Customer Care Specialist (Italian or English)

Hybrid in València·Part-time·Added today (last checked 13 Nov)

Agency

Adecco España

4259 open roles

Apply

Our summary

Salary: €21,000 a year
About €1,470 a month after tax.
Hours: Rotating shifts · Includes weekends
Work mode: Hybrid, València
Contract: Permanent, part-time hours
Spanish: Expected (ad in Spanish)
English: Required
Other languages: Italian
Experience: 2+ years
Benefits: Private health insurance

Visa options

The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

Find jobs with visa support

Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

Minimum of 2 years of experience in customer service or client service roles, preferably in digital environments.
Proficiency in Italian or English, with a C1 level or higher.
Proactive attitude toward teamwork and orientation toward achieving objectives.
Ability to solve problems and make decisions efficiently.
Availability to work in rotating shifts, including mornings, afternoons, weekends, and holidays as necessary.
Competence in general computer use, with outstanding skills in MS Office or Google Workspace.
Familiarity with customer service platforms.

Pay & benefits

What you'll get

Stable position and permanent contract
Rotating schedule (early morning/late evening)
Office located in central Valencia.
Gross annual salary of €21,000 + 10% MBO.
Private medical insurance;
Hybrid modality (2 days of teleworking per week);
Training wallet
Platform of exclusive benefits on local and international goods and services.

If you have a passion for helping people, are enthusiastic about teamwork, and want to be part of an organization that values its employees, this is your opportunity. We encourage you to apply!

The role

Are you passionate about providing exceptional service and motivated by the idea of working in a dynamic and international environment?

A renowned company in the classified ads sector, based in Valencia, is looking for a Customer Care Specialist with Italian or English to join its team.

In this position, you will have the opportunity to be a key piece in the user experience, ensuring they receive quality, empathetic, and efficient service. You will be the first point of contact to resolve inquiries, technical issues, billing doubts, or any other needs customers may have.

What you'll do

Respond to user inquiries in an empathetic and professional manner.
Solve technical issues, address billing-related matters, and manage complaints.
Provide accurate and detailed information about the services offered by the company.
Perform proactive follow-ups with customers to ensure their problems have been resolved and that they are satisfied with the service received.
Detect and seize opportunities to close potential sales, always prioritizing the customer's needs.
Proactively report user feedback and suggestions to the team and managers, helping to improve processes and services.

Duties

At Adecco, we believe in equal opportunities and we are committed to Talent Without Labels.

Hiring process

1 interview

Adecco does NOT charge or pay any fee for registering for or taking part in its recruitment processes.
The published stages only go as far as shortlisting; Adecco does not detail the later interviews or timescales, which depend on the client company.

About Adecco España

Adecco España is the Spanish subsidiary of The Adecco Group, the world's largest staffing and recruitment company. Headquartered in Zurich, Switzerland, Adecco operates in over 60 countries and provides workforce solutions across a wide range of industries, including logistics, manufacturing, automotive, healthcare, and technology. In Spain, Adecco is one of the leading employment agencies, connecting thousands of workers with temporary and permanent positions across the country, from warehouse and industrial roles to administrative and customer service positions.

Adecco's Spain presence is extensive, with offices in major cities such as Madrid, Barcelona, Valencia, and Bilbao, among others. The company is known for its strong focus on workforce flexibility and career development, offering training and upskilling opportunities. For international professionals, Adecco Spain provides a gateway to the Spanish job market, with many roles requiring multilingual skills, particularly in customer service and technical positions. The work culture is dynamic and fast-paced, with a strong emphasis on matching candidates to the right opportunities.