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Customer Success and Client Management Coordinator

Hybrid in Barcelona Carretera d&#039 +1·Full-time·Added 23 days ago

Grupo Diusframi

15 open roles

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Overview

Job details

€28,000 - €30,000 a year
Gross, as stated in the ad.
About €1,820 - €1,930 a month after tax.
Permanent contract
Full-time hours.
Hybrid
Office and home days — the ad has the split.

Requirements

Have the right to work in Spain
Grupo Diusframi doesn't mention sponsorship in the ad.
Speak fluent Spanish
Listed as a requirement in the ad.
Be near Barcelona Carretera d&#039 / Esplugues for hybrid days
No relocation package mentioned.
Have 5+ years of experience
Mid-level role.

This job was automatically translated to English.

The role

What you'll do

The initial contract will run until March 7, 2027, with the possibility of joining the permanent staff. In addition, at Adecco

Plan and organize the team's daily tasks, distributing workloads, priorities, and pending follow-ups.
Coordinate, plan, and guarantee the team's training in products, processes, sales scripts, customer management techniques, activation, portfolio development, and loyalty.
Coordinate and guarantee the coverage and back-up of the team.
Coordinate and guarantee the availability of the tools, accesses, and permissions necessary for management.
Supervise the tasks carried out by the team to ensure the quality of service, compliance with procedures, and the correct execution of activation, development, and customer loyalty actions.

Security Guard Girona Costa + €2,150 net

Guarantee the correct implementation and rollout of the contracted products and services.
The initial contract will run until March 7, 2027, with the possibility of joining the permanent staff. In addition, at Adecco
Design and implement recovery actions for customers with low activity or risk of early churn.
Coordinate with Operations, Support, Product, and Sales the resolution of incidents that impact the customer experience.

How you'll work

Permanent contract.
Immediate start.
Full-time, Monday to Friday from 9:00h to 18:00h.
Hybrid model: 3 days in the office and 2 remote.
Salary: €28,000 - €30,000 gross per year.

Your profile

Minimum of 5 years of experience leading Customer Success, Account Management, Customer Engagement, or customer management teams.
Experience in portfolio management and achievement of commercial objectives.
Experience in KPI analysis and data-driven leadership.
Important logistics company located in Noblejas needs to hire a Reach Truck and Pallet Jack Operator. Established company in the logistics sector.

About Grupo Diusframi

Grupo Diusframi is a Spanish financial services group based in Madrid, specializing in payment solutions, cash management, and related financial technology services. The company operates across multiple business lines, offering services such as payment processing, treasury management, and fraud prevention, primarily serving corporate clients. With a workforce of several hundred employees, it has established itself as a recognized player in the Spanish financial services sector.

In Spain, Grupo Diusframi has its main operations in Madrid, where it manages a range of customer-facing and technical roles. The company is known for its focus on operational excellence and customer service, and it actively hires for positions in support, fraud prevention, and network communications. For international professionals, the company offers opportunities to work in a dynamic Spanish financial environment, with some roles requiring multilingual skills such as Catalan and English, indicating a diverse and inclusive workplace.

Industry: Financial Services
Employees: 500–1,000
Headquarters: Madrid, Spain
In Spain: Madrid
Website: diusframi.es

Good to know if you are moving

The company is headquartered in Madrid, Spain, offering a central location for professionals looking to work in the Spanish capital.
Some roles require multilingual skills, such as Catalan and English, which can be an advantage for international candidates.
The company operates in the financial services sector, providing opportunities in areas like fraud prevention, treasury, and network communications.
Grupo Diusframi uses Personio for its job applications, indicating a structured and modern HR process.
The company has a strong focus on customer service and operational roles, which may be suitable for professionals with experience in financial operations.

All open roles at Grupo Diusframi