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Service Manager

Hybrid in Getafe·Full-time·Added 5 days ago (last checked 6 Nov)

Grupo Diusframi

25 open roles

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Our summary

Salary: €28,000 - €33,000 a year
About €1,820 - €2,090 a month after tax.
Hours: Monday to Friday
Work mode: Hybrid, Getafe
Contract: Permanent, full-time hours
Spanish: Expected (ad in Spanish)
English: Required
Benefits: Flexible pay plan

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Skills

Invoicing

Nice to have

This job advert was originally written in Spanish.

Requirements

What we're looking for

Advanced level of English.
Advanced knowledge of Microsoft Excel and Power BI (knowledge of Power Query is valued)
Management and execution capacity.
An operational, organized, and autonomous person.

Pay & benefits

What you'll get

Cobee card for flexible compensation, allowing you to enjoy additional tax and economic benefits.

The role

What you'll do

The position combines operational management, economic monitoring, data analysis, and support in client relations.

1. Operational management:

Simultaneously manage a high volume of tasks, requests, and follow-ups.
Control commitment dates and anticipate possible delays.
Follow up on tasks until their closure (not merely setting them in motion)

2. Economic-financial management:

Invoicing.
Budgets.
Costs/revenue/margins.

3. Data analysis:

Understand and interpret a report.
Use and handling of Excel: pivot tables, data crossing and cleaning, KPI monitoring, deviation analysis, etc.

4. Client interlocution:

Participate in follow-up meetings.
Support the Area Manager during meetings.
Resolve operational issues.

How you'll work

Permanent contract.
Full-time: Monday to Friday from 08:00h to 17:00h.
Hybrid modality: 50% teleworking.
Salary: 28,000 - 33,000€ gross/annual (depending on experience provided)

About Grupo Diusframi

Grupo Diusframi is a Spanish financial services group based in Madrid, specializing in payment solutions, cash management, and related financial technology services. The company operates across multiple business lines, offering services such as payment processing, treasury management, and fraud prevention, primarily serving corporate clients. With a workforce of several hundred employees, it has established itself as a recognized player in the Spanish financial services sector.

In Spain, Grupo Diusframi has its main operations in Madrid, where it manages a range of customer-facing and technical roles. The company is known for its focus on operational excellence and customer service, and it actively hires for positions in support, fraud prevention, and network communications. For international professionals, the company offers opportunities to work in a dynamic Spanish financial environment, with some roles requiring multilingual skills such as Catalan and English, indicating a diverse and inclusive workplace.

Industry: Financial Services
Employees: 500–1,000
Headquarters: Madrid, Spain
In Spain: Madrid

Good to know if you are moving

The company is headquartered in Madrid, Spain, offering a central location for professionals looking to work in the Spanish capital.
Some roles require multilingual skills, such as Catalan and English, which can be an advantage for international candidates.
The company operates in the financial services sector, providing opportunities in areas like fraud prevention, treasury, and network communications.
Grupo Diusframi uses Personio for its job applications, indicating a structured and modern HR process.
The company has a strong focus on customer service and operational roles, which may be suitable for professionals with experience in financial operations.

All open roles at Grupo Diusframi