Design, implement, and execute operational processes related to payment methods, as well as monitor and track said processes.
Main duties and requirements.
- Develop, in collaboration with department management, the Back Office processes for new products within the scope of payment methods and digital payments.
- Manage and supervise said development projects for new processes within the scope of payment methods and administer their operational aspects, such as scope, requirements, schedule, reports and escalation of risks and incidents, budget monitoring, functional testing, and follow-up.
- Carry out the follow-up, control, and monitoring of all developments carried out and implemented, ensuring the greatest optimization and efficiency of the processes.
- Supervise the daily operation and management of the payment methods back office processes carried out within the Company.
- Drive the knowledge and adoption of new functionalities within the scope of payment methods.
- Present the evolution of the unit's activity in the different Committees, with the aim of providing accurate and up-to-date information to facilitate decision-making.
- Lead the team of collaborators, ensuring their motivation and professional growth; in addition, perform follow-up on their performance, in order to guarantee the optimal development of the unit's activity.