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International Customer Service - German Market

On-site in Sant Cugat del Vallès·Added 2 days ago

Europastry

24 open roles

Overview

Requirements

  • Have the right to work in Spain

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

  • Work in English

    English is required, per the ad.

  • Work on-site in Sant Cugat del Vallès

    No relocation package mentioned.

  • Vocational training (FP Grado Medio)

    “Formación académica: FP II Administrativo o Diplomatura en Empresariales.” — per the ad.

Benefits

  • Private health insurance

    Per the ad: paid by the employer, or taken through flexible pay.

  • Flexible pay plan

    Take part of your salary as tax-free benefits, per the ad.

  • Gym access

    Free or discounted, per the ad.

This job was automatically translated to English.

Requirements

What we're looking for

  • Education: Vocational Training Level II in Administration or a degree in Business Studies.
  • Languages: very high German. Intermediate English.
  • Experience: Previous experience in international environments in Customer Service positions.
  • Knowledge: Good knowledge of Microsoft Excel.
  • Skills: Being a person with teamwork capacity, ability to work under pressure, oriented towards results and customers, and with high organizational capacity.

Pay & benefits

What you'll get

  • Access to the Bakers Vip Club platform, a discount platform for leisure and consumer services exclusively for our employees.
  • Breakfast with Europastry products every morning in our offices.
  • Flexible Compensation Plan that includes for you: Health insurance, childcare, transport, and meals.
  • The flexible compensation plan also includes insurance for your pet.
  • Employee discount on Europastry products.
  • Meal allowance subsidy at Nora Real Food and Meetropolitan Restaurant so our employees can enjoy meals at a reduced cost.
  • Discount on the gym and padel courts at the employee premises.

The role

Ensure that customers have a positive experience and resolve any questions, incidents, issues, or needs related to products, as well as the complete order process.

What you'll do

  • Order management and registration.
  • Stock control.
  • Document management.
  • Order tracking.
  • Transport management.
  • Contact with other departments such as Sales, Replenishment, or Logistics.

About Europastry

Europastry is a global leader in the frozen bakery industry, offering a wide range of dough products for artisan bakers, retailers, and foodservice operators. With a strong focus on innovation and sustainability, the company combines traditional baking craftsmanship with modern technology to deliver high-quality solutions worldwide.

Industry
Food Manufacturing
Founded
1987
Employees
5,000
Headquarters
Barcelona, Spain
In Spain
Barcelona, Sant Cugat del Vallès

Good to know if you are moving

  • Europastry has a significant presence in Spain, with its headquarters in Barcelona and a production plant in Sant Cugat del Vallès.
  • The company operates in over 80 countries, offering international career opportunities.
  • Europastry emphasizes innovation and sustainability, with a strong commitment to reducing environmental impact.
  • The company provides roles in R&D, sales, marketing, and operations, suitable for professionals in the food industry.
All open roles at Europastry

Location

Europastry · Sant Cugat del Vallès

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WhatsApp

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