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Per the ad: “Holds a work permit for Spain.”
A University degree
At least 2 years of experience in student services, international education, accommodation/housing, hospitality, tourism, customer service, or operations.
People skills and excellent social, communication, and negotiation abilities to interact with diverse stakeholders (students, families, providers, etc.).
Attention to detail and strong organizational skills to manage tasks and projects simultaneously.
Ability to work effectively and respectfully with students and colleagues from different cultural backgrounds.
Approachable, supportive, empathetic, and attentive to students' academic and personal adjustment.
Experience handling accounting matters, supplier payments, and invoices.
Problem-solving profile with high patience and resilience, capable of managing accommodation complaints and supplier logistics issues calmly and professionally.
Holds a work permit for Spain.
Spanish and English at a professional level. Additional languages are a plus.
Expanish is an award-winning Spanish language school and study abroad provider with locations in Barcelona, Madrid and Málaga (Spain) as well as Buenos Aires (Argentina) and Costa Rica. For over 20 years we have offered high-quality Spanish language programs and cultural experiences for students from all around the world.
The Housing Coordinator is responsible for managing all aspects of student accommodations and transfers while supporting administrative and accounting processes. This role ensures that students have a seamless experience from arrival to departure and maintains strong relationships with providers to promote efficiency and quality service.
Manage requests for accommodations and transfers (general, last-minute, and special requests) in collaboration with the Sales and Admissions teams.
Assign students to different types of accommodations (student residences, shared apartments, host families, etc.).
Monitor initial/final evaluations regarding accommodations and transfers, and handle potential complaints and logistical issues with providers.
Manage and maintain relationships with various accommodation and transfer providers to promote good communication, collaboration, and efficiency.
Ensure that the information in the database is up-to-date, complete, and accurate.
Develop the growth of accommodation and transfer options in Madrid by seeking new providers and formalizing collaborative relationships.
Report on the KPIs of the accommodations and transfers department (assignments, occupancy rates, NPS, quarterly objectives, etc.).
Manage invoices and proforma invoices, ensuring proper accounting records.
Administer payments to accommodation and transfer providers.
Manage budgets and keep costs in line with or below allocated budgets.
Support the Center team in student services and front-desk assistance when necessary.
Support the Customized Groups department with requests and quotations related to accommodations and transfers.
Participate in the rotation of the emergency phone (estimated 1 week out of every 4-5).
Position Title: Housing Coordinator
Location: Madrid, Spain
Hours: Full Time
Starting date: Early October, 2026
Contract Type: Permanent
Expanish is an education company specializing in Spanish language immersion programs and study abroad experiences for international students. With a focus on providing high-quality Spanish courses, cultural activities, and student support services, Expanish operates in multiple locations and serves a diverse student body from around the world. The company is part of the broader education sector, offering both in-person and online learning options.
In Spain, Expanish has a strong presence in Barcelona and Madrid, where it runs language schools and organizes summer camps. The company's work culture is international and student-centered, with a team that includes teachers, student services coordinators, and marketing professionals. For international professionals, Expanish offers opportunities to work in a multicultural environment, often with roles that require fluency in Spanish and English, and a passion for education and cultural exchange.
Expanish · Madrid
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Owns expanish.com as a digital product and direct sales channel, driving conversion and revenue.
