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Senior Key Account Manager - Utilities & Telco

Hybrid in Madrid·Full-time·Added yesterday

Experian

3 open roles

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Overview

Job details

Full-time hours
Per the ad.
Hybrid
Office and home days — the ad has the split.

Requirements

Have the right to work in Spain
Experian doesn't mention sponsorship in the ad.
Work in English
English is required, per the ad.
Be near Madrid, Spain (Hybrid) for hybrid days
No relocation package mentioned.
Have 8+ years of experience
Senior-level role.
University degree
“Bachelor's degree in Business, Economics, Engineering, Technology, or a related discipline.” — per the ad.

Pay & benefits

What you'll get

Personal Development - career pathway for professional growth supported by learning and development programs and unlimited access to online educational training courses, learning materials and books.
Work environment - excellent work conditions with friendly environment, recognized team spirit, and fun and quality recreation time.
Social benefit package including food vouchers, health insurance, monthly flex allowance and internet coverage, Sharesave plan, Employee assistance program, and many other benefits!
Opportunity for Flexible working hours and Home Office.

Experian is an Equal opportunity employer. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

This is a hybrid remote/in-office role.

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Requirements

What we're looking for

8+ years of successful B2B enterprise sales or account management experience.
Strong experience selling SaaS, software, analytics, data, information services, fraud, technology, or consulting solutions.
Proven track record of managing and growing strategic enterprise accounts.
Experience working with Utilities and/or Telecommunications customers in Spain.
Demonstrated ability to close complex, multi-stakeholder sales opportunities.
Experience engaging with C-level and senior business leaders.

Nice to have

Consultative and value-based selling approach.
Excellent negotiation and stakeholder management skills.
Strong commercial acumen and strategic thinking.
Ability to translate complex business challenges into data-driven solutions.
Strong presentation and communication skills.
Results-oriented mindset with a passion for building long-term customer relationships.

Education & certifications

Bachelor's degree in Business, Economics, Engineering, Technology, or a related discipline.
Master's degree or MBA is considered an advantage.

The role

As a Senior Key Account Manager, you will be responsible for managing and expanding a portfolio of strategic enterprise clients within the Utilities and Telco industries. You will act as a trusted advisor to senior stakeholders, identifying business challenges and positioning Experian's data, analytics, fraud prevention, and decisioning solutions to deliver measurable value.

This is a high-impact role requiring strong consultative selling skills, experience managing complex sales cycles, and the ability to engage C-level executives across large organizations.

What you'll do

Develop and execute strategic account plans for key Utilities and Telecommunications customers.
Build and maintain relationships with senior decision-makers, including C-level executives, business leaders, risk teams, customer operations, and digital transformation stakeholders.
Identify new business opportunities while driving growth within existing accounts.
Lead complex, solution-based sales processes from opportunity identification through contract negotiation and closure.
Collaborate with Pre-Sales, Product, Marketing, Delivery, and Customer Success teams to create compelling customer solutions.
Understand customer challenges related to customer acquisition, credit risk, fraud prevention, collections, customer management, and digital transformation.
Deliver accurate sales forecasting and pipeline management through CRM tools.
Monitor market trends, regulatory developments, and competitive activities across the Utilities and Telecommunications sectors.
Represent Experian at industry events, conferences, and client executive meetings.
Achieve and exceed annual revenue and business growth targets.

Hiring process

3 steps2 interviews3–4 weeks in all

Easy to Apply application
Discovery with TA
With a Talent Acquisition team member
An exploratory chat with a Talent Acquisition team member to check alignment and discuss the process, timelines and the role.
Assessments / Interviews
With hiring manager and team
One or two of formal interviews, informal interviews or coffee catch-ups, online assessments, assessment centres, team meet-and-greets, or role plays and work samples, customised to the role.
Offer
Onboarding
Digitised preboarding documentation plus a structured induction programme and an 'Experian Buddy' to help new hires settle in.

Interviewing with Experian is described as a two-way, relaxed and conversational process.
Formal interviews can be accommodated in person or virtually.
New hires are partnered with an 'Experian Buddy' during onboarding.

About Experian

Experian is a global technology company specializing in credit risk management, fraud prevention, decision analytics, and marketing services. It provides data, software, and analytics solutions to clients across banking, insurance, telecommunications, utilities, and retail sectors. In Spain, Experian operates as Experian España, offering local solutions for credit bureaus, fraud detection, and business intelligence, with a significant presence in Granada where the current Data Scientist role is based.

Industry: Information Services
Founded: 1996
Employees: 20,000
Headquarters: Dublin, Ireland
In Spain: Granada
Website: experian.es

Good to know if you are moving

Experian has a global presence with offices in over 30 countries, offering international career opportunities.
The Spain office is located in Granada, a city known for its tech hub and lower cost of living compared to Madrid or Barcelona.
The company emphasizes inclusion and belonging, with published reports on diversity and employee well-being.
Experian provides hybrid working flexibility for many roles, including the Data Scientist position in Granada.

In their own words

About the company & team

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 25,000 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

All open roles at Experian