Customer Specialist
Join the Customer Service team for the Black Friday campaign. You will handle customer inquiries via email, chat, and social media. The role offers a hybrid model in Reus with rotating shifts.
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€780 a month
Gross, as stated in the ad.
Hybrid
Office and home days — the ad has the split.
Have the right to work in Spain
Freshly Cosmetics doesn't mention sponsorship in the ad.
Be near Reus for hybrid days
No relocation package mentioned.
University degree
“Estar cursando Grado, Máster o Ciclo Formativo de Grado Superior en Química, Farmacia, Biotecnología, Ingeniería Química, Ciencia y Tecnología de los Alimentos, Laboratorio de Análisis y Control de Calidad, Fabricación de Productos Farmacéu” — per the ad.
Nice to have
This job was automatically translated to English.
Currently studying for a Degree, Master's, or Higher Vocational Training in Chemistry, Pharmacy, Biotechnology, Chemical Engineering, Food Science and Technology, Analytical Laboratory and Quality Control, Pharmaceutical Product Manufacturing, or similar studies linked to the cosmetic, scientific, or industrial sector
Specific training in Cosmetic Industry, Dermopharmacy, or Regulatory Affairs is highly valued.
Interest in product development and curiosity to understand how an idea becomes a real launch.
Being an organized, meticulous person with attention to detail, capable of working with technical and documentary information.
Ability to coordinate tasks and follow up on projects with different teams.
Good command of Office tools (especially Excel) and ease in working with digital platforms.
Proactivity and desire to propose process improvements.
It is highly valued if you have completed internships previously performing similar functions.
It is essential to be able to sign an internship agreement.
It is essential to have availability to do the internship 3 days a week in person in Reus (Tarragona) and 2 days of remote work.
Start date: first week of November.
· This is a paid internship position, at €780 gross/month for 40 hours per week (or the proportional amount if you work fewer hours), because we value your time and effort.
· The position is hybrid in Freshly Park (3 days on-site and 2 days remote), our offices in Reus, where you can enjoy a dynamic and creative environment.
· We provide you with all the facilities, resources, and tools you need to carry out your work.
· Having the opportunity to learn from experts, collaborating on real projects and acquiring valuable experience for your professional career.
· Flexible and collaborative working environment, where your opinion and your ideas matter.
At Freshly, we believe in a cosmetics that cares, respects, and contributes to a better tomorrow, guided by our values: Be Accountable, Be Bold, Be Humble, and Be Excellent.
If you are passionate about the idea of doing your internship in a dynamic, challenging, and continuously learning environment, keep reading, we are looking for people who want to join our team!
Would you like to experience firsthand how a cosmetic product is born?
At Freshly, we are looking for an intern to join the Product Innovation team and participate in the development of new launches. You will be part of the complete process: from the technical organization of the product to the monitoring of prototypes, improvements, and regulatory changes.
If you are an organized, detail-oriented person eager to understand how a product is coordinated from idea to manufacturing, this is your opportunity to learn in a dynamic and constantly innovating environment.
Your mission will be to support the team in the management and coordination of new developments, ensuring that technical and documentary information is always up to date and well-structured.
You will collaborate with various internal teams and external suppliers so that each phase of development progresses as planned, and you will participate in the continuous improvement of processes that make it possible for products to reach the market successfully.
You will be an active part of the Product Innovation team, participating in the different phases of new product development. Some of your responsibilities will be:
Accompany the development of new launches, ensuring that all technical product information is correctly structured and updated in our internal tools and regulatory platforms.
Coordinate and follow up on ongoing projects, helping to keep timelines, key milestones, and documentation associated with each development up to date.
Review and update packaging and labeling information, collaborating with internal teams and suppliers so that every detail complies with established requirements.
Provide support in the management of prototypes and samples, participating in the monitoring of testing and feedback collection to validate new developments.
Maintain order and documentary control related to product improvements, regulatory changes, and manufacturing processes.
Propose improvements to internal processes, identifying opportunities to make work more agile, organized, and efficient.
Freshly Cosmetics is a Spanish cosmetics company founded in 2016 that formulates and sells natural, vegan, and cruelty-free skincare, haircare, and personal care products. The company emphasizes 'clean' beauty with sustainable and environmentally friendly packaging, and it has grown rapidly, selling its products across Europe and the United States through its e-commerce platform and physical retail presences.
Freshly Cosmetics has its headquarters in Reus, Spain, with a significant presence in Donostia (San Sebastián), where the company runs a technology and talent hub. The company has been expanding internationally, and its focus on e-commerce, data-driven marketing, and digital innovation offers opportunities for professionals from diverse backgrounds. For international hires, the company's strong growth and Catalan and Basque operations provide a dynamic work environment that values innovation and social responsibility.
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