Training and Content Technician

• Higher Vocational Training (CFGS), preferably in Pharmacy or similar. A University Degree in Pharmacy will be very positively valued.
• Minimum of 1 year of experience in pharmacy or in a technician position within a training department (between 1 and 4 years of experience).
• Experience in the healthcare and pharmaceutical environment will be valued, especially in continuing education, laboratory training departments, professional pharmacist colleges, congress and event organization, business schools, and private training centers.
• Experience in planning and managing calendars with simultaneous actions in different territories.
• Experience with videoconferencing tools and in the organization and delivery of online sessions.
• Intermediate level of Excel and use of data management and analysis tools.
• Proficiency in Catalan and Spanish, both oral and written.
• An autonomous, decisive profile with their own judgment, capable of assuming full responsibility for sessions, resolving incidents calmly, and adapting to unforeseen circumstances without constant supervision.
• Analytical capacity to identify what works and what can be improved, and the ability to defend their proposals while recognizing the areas that require validation from the Academic Manager.
• Ability to establish and maintain good relationships with speakers, with clear, direct, and effective communication with the internal team, speakers, and pharmacies.
• Availability for partial travel to attend training activities.
• Driver's license.

At Fritz&Muller, we are looking for a Training and Content Technician for a company in the pharmaceutical sector, to join a consolidated project dedicated to the training of professionals in the field of pharmacy.

• Plan the calendar of training sessions, both in-person and online.
• Contact and coordinate speakers and service providers (rooms, catering, and materials).
• Conduct training sessions, both in-person and online, that are not part of a closed program, and keep the repertoire of successful workshops alive.
• Comprehensively manage the training platform: session registration, enrollment management, and issuance of certificates.
• Monitor the KPIs of the sessions they lead, analyzing satisfaction and attendance data to evaluate results and propose the continuity or repetition of speakers, workshops, and training actions.
• Stay up to date with training news in the pharmaceutical sector.
• Collaborate with other companies in the group to organize joint sessions.