Order Technician with French

• Degree in Business Administration or similar.
• Advanced proficiency in office tools, especially Excel.
• High capacity for numerical analysis.
• High capacity for organization and document management.
• English Level C2 | C1.
• French Level C2 | C1.
• Proactive profile, customer-oriented, and with good communication skills.

At Fritz&Muller, we are working for a major multinational company belonging to the packaging sector, and we are looking for an Order Technician with French.

The selected profile will be responsible for ensuring comprehensive administrative support to the sales network, through the efficient management of documentation, orders, invoicing, and transport, ensuring operational fluidity, compliance with established procedures, and excellent customer service quality.

• Attend to the demands of customers and the commercial team, preparing the documentation linked to commercial activity.
• Act as the first point of contact with the customer, filtering and channeling inquiries and incidents.
• Manage and carry out communications with customers related to the service offered.
• Coordinate and escalate incidents to the corresponding areas for their correct resolution.
• Coordinate the logistics and transport of materials and equipment to assigned destinations.
• Collect information and documentation necessary for the preparation of area management reports.
• Assist the direct manager in the preparation of meetings and internal activities.
• Propose continuous improvement actions within their scope of responsibility.
• Anticipate, as far as possible, the needs of the customer.
• Coordinate constantly with the rest of the involved areas.