Delegation Coordinator

From Gi Group, the temporary and permanent placement services firm of Gi Group Holding, the Italian multinational leader in Human Resources solutions, we are convinced that we can help you find your ideal job. It's simple, we take care of you and we are concerned with enhancing your professional career.

Currently, we are looking to bring on board a specialist in the operational coordination of the delegation located in A Coruña (Pontedeume); they will ensure the correct planning, programming, and execution of works, attention and quality service to the customer, and the efficient management of resources (machinery, spare parts, and workshop personnel), guaranteeing quality, safety, and customer satisfaction throughout the entire operation.

One of your responsibilities is to ensure the branch and workshop operate effectively, provide quality customer service, and collaborate on team management and coordination:

• Respond to customer needs by providing quality service in accordance with Alayan standards
• Take orders placed at the counter
• Advise customers and respond to their information requests
• Prepare quotes and rental contracts
• Provide information about machine applications and advice on their use
• Ensure compliance with safety requirements in all work performed
• Coordinate work with customers
• Verify the quality of completed work

• Plan, prepare, and schedule work in the area using the maintenance management system
• Adjust the schedule when execution conditions change
• Control workshop costs through proper execution and improved productivity
• Deliver and receive machines, completing all necessary documentation
• Arrange machine transport and manage spare parts orders

Ensure facilities are kept in good condition, orderly, and clean, and control workshop supplies and equipment to guarantee availability

• Vocational training at intermediate or advanced level in mechanical, electrical, or electronic fields, or proven work experience
• Minimum 3 years of experience as a Mechanic, team leader, or workshop manager
• Experience in the machinery rental or sales sector
• User-level knowledge of MS Office
• Experience with ERP, preferably Business Central (Navision)
• Strong interpersonal skills and social abilities
• Own vehicle for traveling to facilities