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Customer Service Technician - Dutch Market

On-site in Sant Cugat del Vallès·Full-time·Added 3 days ago (last checked 10 Nov)

Agency

Gi Group España

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Our summary

Work mode: On-site, Sant Cugat del Vallès
Contract: Permanent, full-time hours
Spanish: Expected (ad in Spanish)
English: Required
Other languages: Dutch
Experience: 2+ years

Visa options

The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

Minimum of 2 years of experience in a similar position (Customer Service / order management).
Experience in international environments, with regular interaction with clients and administrative management of orders.
Advanced level of English and Dutch is essential.

The role

Gi Group is the leading Italian multinational worldwide in comprehensive solutions for labor market development. Our mission is to contribute, with a global vision, to employment growth and the improvement of employability, always based on the personal and social value of work. Every day, we accompany candidates and workers in their professional development and collaborate with our clients to drive sustainable and shared growth.

At Gi Group, we are looking for a person for a Customer Service position for one of our important clients in the consumer sector in Sant Cugat del Vallès (Barcelona).

What you'll do

Manage daily communication with international clients, attending to inquiries and providing responses to incidents, doubts, and operational needs.
Coordinate the complete order cycle: reception, verification, system registration, and follow-up until closure.
Prepare and maintain documentation associated with the operation.
Perform shipment tracking and coordinate operations with the logistics/transport area to ensure on-time deliveries and resolve deviations.

What do we offer?

Stable position with a permanent full-time contract.
International and dynamic environment, with possibilities for professional growth.
Good working environment and collaboration with different areas.

What are the requirements?

If you meet the requirements and want to consider this professional opportunity, we will be delighted to meet you!

About Gi Group España

Gi Group is a global staffing and HR services company headquartered in Milan, Italy. It operates in over 30 countries and provides temporary and permanent staffing, recruitment process outsourcing, and HR consulting. In Spain, Gi Group España offers a wide range of job placements across sectors such as hospitality, logistics, automotive, banking, and customer service, with roles spanning administrative, operational, and technical positions.

Gi Group España has a strong presence across Spain, with offices in multiple cities and a focus on connecting candidates with local employers. For international professionals, the company frequently hires multilingual talent for customer service and back-office roles, particularly in languages like German, Italian, and English. Their work culture emphasizes flexibility and support for job seekers, making them a practical entry point for those looking to establish themselves in the Spanish labor market.