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In Service Support Manager - Tactical & Satellite Communications

Hybrid in Madrid·Added 6 days ago (last checked 26 Oct)

Grupo Oesia

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Our summary

Work mode: Hybrid, Madrid
English: Required
Experience: 10+ years
Education: University degree
Benefits: Flexible pay plan

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Skills

Nice to have

Requirements

What we're looking for

An/a In Service Support Manager - Tactical & Satellite Communications, with at least 10 years of experience.
Availability to join a stable project in Valdepeñas or Madrid.
Degree: Bachelor's degree in engineering.
Bachelor's or master's degree in engineering.
Experience in technical project management, maintenance, and in-service support.
Experience managing projects with responsibility for schedule, cost, scope, and quality.
Experience coordinating technical teams, logistics, suppliers, and support activities.
Experience working directly with clients and monitoring contractual commitments.
Practical knowledge of maintenance, incidents, repairs, spare parts, obsolescence, and in-service system support.
Technical knowledge of tactical communications, SATCOM, RF, networks, or complex telecommunications systems.
Organized, decisive, and client-oriented profile, with the ability to simultaneously manage different activities and priorities.
Experience in defense, critical communications, SATCOM, or C4ISR.
Willingness to travel.

Nice to have

Knowledge of ILS, configuration management, or obsolescence management.
Experience in managing SLAs, availability, and maintenance contracts.
Knowledge of planning tools, ERP, and project management.
Professional-level English and experience in international projects.

Pay & benefits

What you'll get

Work in a multinational company recognized as one of the best companies to work for in 2025, according to Actualidad Económica and Forbes.
Stable and innovative technological projects for leading national and international clients.
Career plan: we offer an attractive professional career based on experience and personal potential within a continuously evolving company with solid growth.
Free access to various training platforms, providing you with a wide multidisciplinary catalog.
Flexible compensation.
An equal, diverse company with great Corporate Social Responsibility.
A positive, healthy, and cooperative work environment. Teamwork is the cornerstone of the company's project successes.

The role

¡At Oesia Group, we are growing! We would like to count on you for our next job offer:
We are looking for a In Service Support Manager - Tactical & Satellite Communications to join an important Project located in Valdepeñas or Madrid in hybrid job modality.

What you'll do

You will be responsible for managing maintenance, support, and sustainment projects for tactical and satellite communications, ensuring compliance with scope, schedule, cost, quality, and contractual commitments.

You will serve as the primary point of coordination between the client, Engineering, Operations, Procurement, Quality, and all other departments involved in service delivery.

Your main responsibilities will include:

Planning and managing maintenance and support projects for communications systems.
Coordinating preventive and corrective maintenance activities, repairs, field support, and technical assistance.
Managing upgrades, incidents, obsolescence, and modifications.
Monitoring planning, costs, risks, milestones, deliverables, and KPIs.
Managing day-to-day client relations and contract compliance.
Coordinate internal multidisciplinary teams and vendors.
Monitor system availability and service levels.
Identify additional needs for support, modernization, or contract expansion during project execution.

How you'll work

Work Model: 50% remote work.
Work Schedule: 9h M-T and 5.30h F.

About Grupo Oesia

Grupo Oesía is a Spanish multinational technology company dedicated to dual-use engineering, developing products and solutions for sectors such as aerospace, defense, cybersecurity, and digital transformation. Founded nearly 50 years ago, it operates in 42 countries across four continents and works through five brands: Oesía Networks, Tecnobit, Cipherbit, UAV Navigation, and Inster. Their core engineering focus spans optronics, tactical and secure communications, satellite communications, simulation, avionics, and space systems.

The company's activities in Spain include a significant engineering and technology presence, with roles spanning AI software, hardware and RF engineering, cybersecurity, project management, and consulting. Their roles highlight a strong focus on defense, space, and critical systems, with explicit opportunities for international professionals, including relocation to Spain. While Spain is a key operational hub, the company's global footprint across 42 countries underscores its international scope. Culture is rooted in innovation and contributing to Spain's technological sovereignty, often making roles attractive to engineering and tech professionals looking for impact in defense and space sectors.

Industry: Defence Electronics
Employees: Unknown
Headquarters: Madrid, Spain
In Spain: Madrid

Good to know if you are moving

Roles with 'Relocation to Spain' in the title suggest the company actively recruits international hires.
The group is a multinational tech company with projects in 42 countries, providing exposure to international environments.
Spain is a central hub with roles across Madrid and possibly other locations, offering a gateway to working in Spain.
Work focuses on defense, space, aerospace, cyber, and satellite communications sectors—high-specialization areas.
As a 100% privately held Spanish company, it emphasizes sovereignty and national technology development for Spain.

In their own words

About the company & team

With over 3.800 professionals in 20 corporate offices across Spain, Brussels, Latin America, and Asia, it generates quality employment and helps people grow in technical careers.

Tecnobit-Grupo Oesía designs, develops, manufactures, and maintains cutting-edge technological products and electronic systems for intelligent imaging, secure tactical communications, and simulation centers, which are a clear example of technology transfer.

At Grupo Oesía we believe in diversity and equal opportunities as drivers of innovation, and in inclusion as the foundation for growth. We foster an environment where everyone, without any distinction, can develop their talent and contribute to building a better future.

Our technology centers in Castilla la Mancha, Andalucía, Galicia, Valencia and Madrid are innovation hubs that contribute to national sovereignty in key capabilities and European strategic autonomy. Grupo Oesía is a Spanish multinational company dedicated to dual-use digital and industrial engineering, developing and implementing projects worldwide.

All open roles at Grupo Oesia