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Hospitality Coordinator

On-site in Madrid·Part-time·Added today (last checked 2 Nov)

Grupo Orenes

100 open roles

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Our summary

Work mode: On-site, Madrid
Contract: Part-time
Education: Vocational training (FP Grado Medio)
Benefits: Flexible pay plan

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The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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This job advert was originally written in Spanish.

Requirements

What we're looking for

Microsoft Office Suite.
Sales and supplier negotiation skills.
Communication and empathy skills.
The selected candidate must be analytical, honest, organized, and methodical.
The selected person must have availability to travel in a company vehicle through the different Rooms of the Community of Madrid within their scope of responsibility

Education & certifications

Vocational Training in Hospitality and Tourism
Vocational Training in Business Administration and Finance

Pay & benefits

What you'll get

Join a company with international expansion and a long track record.
Work in an innovative, multidisciplinary team in constant evolution.
Enjoy a professional development environment with real growth opportunities.
Flexible compensation plan.
Company vehicle.

The role

Orenes Grupo, a business holding with more than 50 years of experience in the leisure and entertainment sector, is selecting a person to fill the position of Hospitality Coordinator in Madrid to provide support to our Gaming Rooms Division in the Community of Madrid.

As Hospitality Coordinator you will be responsible for coordinating hospitality management in the rooms under your responsibility, working together with the Area Managers of the zone, to improve and optimize everything related to the Hospitality area.

What you'll do

Your main duties will include, among others:

Develop and implement the action plan so that the hospitality model developed by the Group is implemented in all Rooms.
Optimize, improve, and standardize the hospitality offering at a national level to allow for: the increase in sales and the hospitality offering, and the correct management of purchases and stocks in all locations.
Manage any incident regarding hospitality that the Area Managers and the Room staff have not been able to rectify through the means and procedures provided by the department.
Process the registration and cancellation of Rooms with the Group's framework suppliers, providing Area Managers with the scenario and status of the area's evolution through periodic reports.
Rectify, with the support of the Area Managers, any incident regarding health inspection reports within the hospitality scope of the business.

About Grupo Orenes

Grupo Orenes is a Spanish gaming and hospitality group headquartered in Murcia, Spain. The company operates a wide range of leisure and entertainment businesses, including bingos, casinos, sports bars, and restaurants, with a strong presence across Spain. It is one of the leading operators in the Spanish gaming sector, managing venues such as Casino Odiseo and various bingo halls and sports bars.

For international professionals, Grupo Orenes offers opportunities in customer-facing roles such as gaming floor staff, croupiers, and hospitality positions, as well as technical roles in electronics and maintenance. The company's operations are primarily in Spain, with offices and venues in cities like Murcia, Madrid, Valencia, Seville, and others. The work culture is rooted in the Spanish gaming and hospitality industry, and while most roles require Spanish language skills, the company provides a stable and established environment for those looking to work in this sector.

Industry: Gaming and Hospitality
Founded: 1950
Employees: 1,000–5,000
Headquarters: Murcia, Spain
In Spain: Murcia, Madrid, Valencia and 9 more

Good to know if you are moving

Grupo Orenes is a family-owned Spanish company with a long history in the gaming and hospitality industry, offering stable employment in a well-established sector.
The company operates venues across multiple Spanish cities, including Murcia, Madrid, Valencia, Seville, and others, providing opportunities in various locations.
Most roles require Spanish language proficiency, as they involve direct interaction with customers and local operations.
The company offers a range of positions from gaming floor staff and croupiers to hospitality roles like cooks and waiters, as well as technical positions in electronics.
As a Spanish company, it provides an authentic experience of working in the local gaming and hospitality industry, with a focus on customer service and entertainment.

In their own words

Additional information

With a firm commitment to treating all applications under the premise of non-discrimination and impartiality, and valuing skills, achievements and experience regardless of age, sex, nationality, race or disability, applications with a disability certificate will be positively valued.

All open roles at Grupo Orenes