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Key Account Manager TPS

On-site in Mallorca·Full-time·Added 2 days ago (last checked 15 Oct)

HBX Group

61 open roles

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Overview

Work mode: On-site, Mallorca
Contract: Full-time

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Skills

Requirements

What we're looking for

Proven experience in account management, business development, supplier management, or commercial partnerships within the travel or hospitality industry.
Strong commercial and negotiation skills with experience managing contracts and commercial agreements.
Demonstrated ability to build and maintain strategic business relationships with external partners.
Experience managing performance metrics and using data to drive commercial decision-making.
Strong understanding of content optimization, distribution channels, and supplier performance management.
Ability to manage multiple stakeholder relationships and coordinate cross-functional initiatives.
Excellent communication, presentation, and relationship-building skills.
Results-oriented mindset with a track record of driving revenue growth and achieving commercial targets.
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.

Pay & benefits

What you'll get

As well as an attractive benefits package you will be able to work:

Within an innovative, engaging and multicultural environment.
Have the opportunity to build strong and lasting business relationships and friendships from around the world.
Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.

The role

The TPS Account Manager is responsible for managing and growing relationships with existing Third-Party Suppliers (TPS) across Europe while driving the acquisition of new partners within the assigned territory. The role focuses on maximizing supplier performance, increasing production and revenue contribution, optimizing content in line with retail product needs, and delivering commercial growth through strategic account management, contract negotiation, and pipeline development.

You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.

What you'll do

Manage and develop relationships with assigned TPS partners across Europe to maximize production and commercial performance.
Drive the acquisition of new TPS partners in line with the global pipeline strategy and regional growth objectives.
Conduct strategic business reviews with existing and prospective TPS partners, identifying opportunities for content optimization and growth.
Collaborate with internal Commercial Strategy and relevant stakeholders to execute agreed optimization and growth plans.
Monitor supplier performance, productivity, and production metrics, taking proactive action to maximize opportunities and address underperformance.
Increase supplier income and optimize overall margin contribution (OM) through commercial initiatives and partner development.
Manage the end-to-end contracting process for new TPS partners, including negotiations, contract finalization, renewals, amendments, and compliance with company standards.
Maintain a healthy sales pipeline and ensure timely activation of new supplier connections.
Track and report on key business performance indicators, identifying trends and recommending actions to achieve targets.

Hiring process

3 steps3 interviews

Register your interest
Introduction to HBX Group
With Talent Acquisition team · Phone call
A chance, following your application, for you to learn more about HBX Group. During this initial phone interview with a member of our Talent Acquisition team you can ask about the opportunity itself and share with us what you're looking for.
Opportunities to shine
With our leaders
Meet one or more of our leaders to discuss your skills and expertise and ask questions about what your future might look like at HBX Group. Depending on the role itself, this step may include more than one meeting with us and sometimes an assessment.
Is it a match?
Now it's time for us both to decide whether we're right for each other. We want to be the right fit for you, as much as you for us - a match where we both thrive.

All applications are reviewed by a member of our Talent Acquisition team and you should hear feedback within a week.
You can check the status of your application via the Homepage of your candidate account.

About HBX Group

HBX Group is a global travel technology company headquartered in Palma, Spain, operating at the intersection of travel and technology. The company provides a comprehensive suite of B2B solutions for the travel industry, including accommodation, transport, and ancillary services, connecting travel sellers with a vast inventory of hotel stock worldwide. With a workforce of over 2,000 employees, HBX Group is a significant player in the global travel ecosystem, serving clients in over 190 countries.

In Spain, HBX Group has its headquarters in Palma de Mallorca, with a substantial presence in Madrid and Barcelona. The company's work culture is international and dynamic, with English as the working language, making it an attractive destination for international professionals. They offer a range of roles from engineering and product to corporate functions, and their careers page highlights a commitment to innovation and technology, particularly in areas like AI adoption and data analytics.

Industry: Travel Technology
Founded: 2001
Employees: 1,000–5,000
Headquarters: Palma, Spain
In Spain: Palma, Madrid, Barcelona
Website: hbxgroup.com

Good to know if you are moving

English is the working language, making it accessible for international professionals.
The company has a global presence with offices in multiple countries, offering international career opportunities.
They have a strong focus on technology and data, with roles in AI, engineering, and data science.
The company offers a diverse range of roles from engineering to corporate functions, suitable for various professional backgrounds.
Headquartered in Palma de Mallorca, a popular destination for international professionals.

In their own words

About the company & team

HBX Group is the world's leading technology partner, connecting and empowering the world of travel. We're game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to 'move fast, dream big and make the difference' every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our 'global approach, local touch' mentality. We're headquartered in Palma, Mallorca and employ around 3,500 people worldwide.

HBX Group is the world's leading technological partner, connecting and empowering the world of travel. We bring together global and local brands in accommodation, transport, activities and payments, serving 300,000 hotels and 60,000 hard‑to‑reach, high‑value clients across 140 source markets. Tech-driven with a customer-first mindset, our commercial teams and talented HBX people are the heart of what makes us unique. At HBX, we believe that tech + data + people set us apart, supported by our "global approach, local touch" philosophy.

Additional information

At HBX Group, we believe that diversity drives innovation and makes travel a force for good. We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference.

All open roles at HBX Group