Key Account Manager - Openbank Pay

- Joining a dynamic and agile company undergoing international expansion.

- Working in start-up mode with the support of the Santander Group.

- Competitive remuneration and attractive benefits package.

- Possibility of growth within the company and the Group.

- Collaborating on international projects in different countries.

- Excellent work environment, social clubs and frequent events.

Would you like to grow with us? Join our team!

Key Account Manager - Openbank PayCountry: Spain

Openbank Pay is the new checkout lending platform of the Santander Group. Openbank Pay makes shopping simple, offering the possibility of splitting payments into interest-free installments in a fast and transparent way, powering merchants across Europe.

This is an exciting opportunity to make your contribution over a growing market within the business areas of lending, cobranded credit cards and buy-now-pay-later with a solid expansion across different countries with global leading merchants.

Openbank Pay leverages the technological resources and expertise of Openbank, the digital-native bank of the Santander Group, which is currently rolling out its international expansion plans. Through a simple and flexible banking model, Openbank offers customers the possibility to manage their finances on the website or app.

Openbank Pay is seeking a Key Accounts manager to lead and scale partnerships.

This role owns the full P&L of accounts and is accountable for commercial performance, growth strategy, new business lines, and executive relationship management. The responsible will act as the single commercial owner of the partnership, coordinating Product, Risk, Operations, Finance, Legal and Data to ensure flawless execution and sustainable profitability.

• Own the end-to-end commercial relationship with Key Accounts across all markets and product lines (BNPL, Installments, Cards, Lending).

• Define and execute the multi-year growth strategy for the account, aligned with Openbank Pay's roadmap.

• Identify and develop new revenue streams, use cases and product extensions within the partnership.

• Full accountability for the account P&L, including volumes, margin, cost of risk and operational cost drivers.

• Define commercial targets and ensure delivery of growth, profitability and efficiency objectives.

• Monitor KPIs including approval rates, conversion, portfolio quality, churn and customer value.

• Act as senior point of contact for Key Account's executive stakeholders.

• Represent Openbank Pay in strategic steering committees and governance forums.

• Ensure seamless coordination with Product, Risk, Compliance, Finance, Operations and Data.

• Drive resolution of blockers and ensure execution discipline across markets.

• Aligning internal teams around clear priorities, timelines and performance expectations.

• Lead Key Accounts-related international rollouts and product launches.

• Identify innovation opportunities (e.g., agentic commerce, wallet integrations, cross-selling models).

• Ensure regulatory and operational readiness for each new initiative.