Receptionist

Provide a professional, welcoming and efficient front-of-house service at HBX Headquarters while coordinating day-to-day reception, workplace and office administration. The role is the first point of contact for clients, suppliers, employees visiting from other locations and other guests, and supports a safe, well-organised and positive workplace experience.

• Welcome clients, suppliers, employees from other locations and other visitors, ensuring a professional and consistent front-of-house experience.
• Manage incoming telephone calls, reception email and general correspondence, directing enquiries promptly and accurately.
• Maintain workplace security procedures, including visitor registration, access coordination, visitor badges and accurate visitor logs.
• Administer the employee desk-booking platform, support users, monitor utilisation and resolve routine booking issues.
• Manage incoming and outgoing post, couriers and special deliveries, maintaining appropriate records and tracking.
• Coordinate meeting-room readiness, shared-area presentation, office signage and reception materials.
• Purchase office supplies, equipment and furniture in line with approved processes, budgets and procurement requirements; monitor stock and service levels.
• Perform routine administrative and bookkeeping tasks, including invoice coordination, purchase-order support, expense reconciliation and budget tracking.
• Coordinate preventive and corrective maintenance for office facilities and equipment, log issues, follow up with providers and escalate service risks.
• Maintain day-to-day relationships with building management, the landlord, relevant government contacts and workplace suppliers.
• Coordinate and participate in office-space planning, moves, renovations and workplace-improvement projects.
• Support employee onboarding and offboarding logistics, including coordination, issue and return of IT equipment and workplace access.
• Provide corporate-travel support to employees and act as the operational point of contact for travel suppliers, escalating policy or commercial matters as required.
• Maintain accurate office records, supplier contacts, procedures and service documentation, and prepare basic activity and cost reports for the Central Services Manager.
• Act as a visible point of support during office incidents and follow applicable health, safety, security, confidentiality and data-protection procedures.

• Balancing frequent, unpredictable front-of-house requests while maintaining a consistently professional service.
• Coordinating multiple suppliers and internal stakeholders, often under time pressure and without direct authority.
• Maintaining accurate security, delivery, equipment, booking and cost records while handling confidential information.
• Supporting office continuity during maintenance issues, peak visitor periods, employee moves, onboarding/offboarding and renovation activity.

At HBX Group, we believe that diversity drives innovation and makes travel a force for good. We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives, and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference.

You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.

As well as an attractive benefits package you will be able to work:

• Within an innovative, engaging and multicultural environment.

• Have the opportunity to build strong and lasting business relationships and friendships from around the world.

• Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.