Dental Telephone Advisor
Dental Telephone Advisor
This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.
Benefits
Financial Compensation
Reference annual fixed salary of €21,750 gross (based on a full-time 40-hour week), paid proportionally according to the work schedule.
Variable bonus of up to €1,500 annually linked to goal achievement.
Flexibility and Time Off
24 working days of vacation per year.
Additional days off: December 24, December 31, and your birthday.
Hybrid model (50%) - 1 week at home, 1 week in the office.
Well-being and Flexible Compensation
Access to health insurance through a flexible compensation plan, with no co-pays or waiting periods.
Professional Development and Culture
Continuous specialized training.
Professional development plan tailored to the individual's growth.
Dynamic, collaborative, and inclusive work environment.
Job Description
Dental Telephone Advisor - Hybrid Model 50%
Contract to cover long-term leave (approx. 1 year)
30-hour workweek - Schedule: Mon-Fri 9am to 3pm
Location: Madrid, Spain
Modality: Hybrid (50% in-office / 50% remote)
Market: Spain
Job Purpose
As part of the sales team, the selected candidate will contribute to generating business opportunities and the company's sustainable growth, ensuring a high-quality experience for every client.
Key Responsibilities
Lead Generation and Conversion
- Execute acquisition strategies, both outbound and inbound, to identify, contact, and qualify potential and existing clients.
- Present products and services clearly, professionally, and tailored to each client's needs.
- Apply active listening and analysis techniques to understand client requirements and guide the process through to closing the sale.
Client Management
- Act as the main point of contact, providing friendly, professional, and high-quality service.
- Resolve inquiries related to the company, products, and services quickly and effectively.
- Handle objections and issues professionally, contributing to a positive and trustworthy experience.
Operational Management and Goal Achievement
- Process orders and transactions with precision and attention to detail.
- Keep information up to date in internal management tools.
- Work to meet and exceed established commercial targets.
Business Development and Growth
- Identify up-selling and cross-selling opportunities.
- Collaborate with other specialized teams when necessary.
- Actively participate in continuous professional development, staying updated on products, market trends, and sales techniques.
Compensation and Benefits
Financial Compensation
- Reference annual fixed salary of €21,750 gross (based on a full-time 40-hour week), paid proportionally according to the work schedule.
- Variable bonus of up to €1,500 annually linked to goal achievement.
Flexibility and Time Off
- 24 working days of vacation per year.
- Additional days off: December 24, December 31, and your birthday.
- Hybrid model (50%) - 1 week at home, 1 week in the office.
Well-being and Flexible Compensation
- Access to health insurance through a flexible compensation plan, with no co-pays or waiting periods.
Professional Development and Culture
- Continuous specialized training.
- Professional development plan tailored to the individual's growth.
- Dynamic, collaborative, and inclusive work environment.
Diversity and Inclusion
The company promotes equal opportunity and values diversity in all its forms. All applications will be considered based on merit, regardless of age, gender, gender identity or expression, sexual orientation, origin, religion, disability, or other characteristics protected by current legislation.
Selection Process
We appreciate your interest in joining the team. All applications will be carefully reviewed. If you do not receive a response within 15 days of submitting your application, it will be understood that your application has not been selected at this time.
We sincerely appreciate your interest in joining our team. We value each application and dedicate the necessary time to review them carefully. If you do not receive a response from us within 15 days of submitting your application, unfortunately, you have not been selected to move forward in the selection process at this time.
We encourage you to continue exploring new opportunities within our company and once again express our gratitude for considering Henry Schein as the next step in your career.
Thank you very much, and we wish you the best of luck in your professional search!
At Henry Schein Schmidt, we promote a diverse and inclusive work environment. We are committed to providing equal opportunities to all qualified applicants, regardless of their ethnic background, gender, religion, sexual orientation, disability, age, or any other characteristic protected by law.
Benefits
Compensación económica
Salario fijo anual de referencia de 21.750 € brutos (a jornada completa de 40 horas), que se percibirá de forma proporcional en función de la jornada.
Bonus variable de hasta 1.500 € anuales vinculado al cumplimiento de objetivos.
Flexibilidad y tiempo libre
24 días laborables de vacaciones al año.
Días adicionales libres: 24 de diciembre, 31 de diciembre y el día del cumpleaños.
Modelo híbrido (50%) - 1 semana en casa, 1 semana en oficina.
Bienestar y retribución flexible
Acceso a seguro de salud mediante plan de retribución flexible, sin copagos ni periodos de carencia.
Desarrollo profesional y cultura
Formación continua especializada.
Plan de desarrollo profesional adaptado a la evolución de la persona.
Entorno de trabajo dinámico, colaborativo e inclusivo.
Job Description
Asesor/a Telefónico/a Dental - Modelo Híbrido 50%
Contrato para sustitución de baja de larga duración (aprox 1 año)
Jornada de 30 horas - Horario: L-V 9h a 15h
Ubicación: Madrid, España
Modalidad: Híbrida (50% presencial / 50% teletrabajo)
Mercado: España
Propósito del puesto
Como parte del equipo de ventas, la persona seleccionada contribuirá a la generación de oportunidades de negocio y al crecimiento sostenible de la empresa, garantizando una experiencia de alta calidad para cada cliente.
Principales responsabilidades
Generación y conversión de oportunidades
- Ejecutar estrategias de captación, tanto outbound como inbound, para identificar, contactar y cualificar clientes potenciales y actuales.
- Presentar productos y servicios de forma clara, profesional y adaptada a las necesidades de cada cliente.
- Aplicar técnicas de escucha activa y análisis para comprender los requisitos del cliente y acompañar el proceso hasta el cierre de la venta.
Gestión de clientes
- Actuar como principal punto de contacto, ofreciendo un servicio cercano, profesional y de calidad.
- Resolver consultas relacionadas con la empresa, productos y servicios de manera ágil y eficaz.
- Gestionar objeciones e incidencias con profesionalidad, contribuyendo a una experiencia positiva y de confianza.
Gestión operativa y cumplimiento de objetivos
- Procesar pedidos y transacciones con precisión y atención al detalle.
- Mantener actualizada la información en las herramientas internas de gestión.
- Trabajar para alcanzar y superar los objetivos comerciales establecidos.
Desarrollo y crecimiento del negocio
- Identificar oportunidades de up-selling y cross-selling.
- Colaborar con otros equipos especializados cuando sea necesario.
- Participar activamente en el desarrollo profesional continuo, manteniéndose actualizado/a sobre productos, mercado y técnicas comerciales.
Compensación y beneficios
Compensación económica
- Salario fijo anual de referencia de 21.750 € brutos (a jornada completa de 40 horas), que se percibirá de forma proporcional en función de la jornada.
- Bonus variable de hasta 1.500 € anuales vinculado al cumplimiento de objetivos.
Flexibilidad y tiempo libre
- 24 días laborables de vacaciones al año.
- Días adicionales libres: 24 de diciembre, 31 de diciembre y el día del cumpleaños.
- Modelo híbrido (50%) - 1 semana en casa, 1 semana en oficina.
Bienestar y retribución flexible
- Acceso a seguro de salud mediante plan de retribución flexible, sin copagos ni periodos de carencia.
Desarrollo profesional y cultura
- Formación continua especializada.
- Plan de desarrollo profesional adaptado a la evolución de la persona.
- Entorno de trabajo dinámico, colaborativo e inclusivo.
Diversidad e inclusión
La compañía promueve la igualdad de oportunidades y valora la diversidad en todas sus formas. Todas las candidaturas serán consideradas en base al mérito, independientemente de edad, género, identidad o expresión de género, orientación sexual, origen, religión, discapacidad u otras características protegidas por la legislación vigente.
Proceso de selección
Se agradece el interés en formar parte del equipo. Todas las candidaturas serán revisadas cuidadosamente. En caso de no recibir respuesta en un plazo de 15 días desde la solicitud, se entenderá que la candidatura no ha sido seleccionada en esta ocasión.
We sincerely appreciate your interest in joining our team. We value each application and dedicate the necessary time to review them carefully. If you do not receive a response from us within 15 days of submitting your application, unfortunately, you have not been selected to move forward in the selection process at this time.
We encourage you to continue exploring new opportunities within our company and once again express our gratitude for considering Henry Schein as the next step in your career.
Thank you very much, and we wish you the best of luck in your professional search!
At Henry Schein Schmidt, we promote a diverse and inclusive work environment. We are committed to providing equal opportunities to all qualified applicants, regardless of their ethnic background, gender, religion, sexual orientation, disability, age, or any other characteristic protected by law.