Sales Data Analyst

• A strong and diverse data team with analysts, data engineers and a data scientist

• A modern stack: BigQuery, dbt, Airflow, Lightdash, Amplitude and HubSpot

• You will work alongside our current sales data analyst.

• Based in our Barcelona office

Join the team. Make an impact.

At Holded, we believe that daily admin should never stop a great idea from becoming a success. That's why we create intuitive software to empower anyone who dares to start their own business. Long story short: we want to make business simple.

In order to create cutting-edge products that meet the needs of the sector, talent is essential. We are looking for passion, creativity, and commitment. In return, we offer the same.

Data plays a key role in how we sell, grow our partner network and make better decisions across the company. Our Data team works with teams across Holded (Product, Sales, Support, Marketing and Finance). We are now looking for a Sales Data Analyst to join us, supporting our commercial and customer-facing teams: Sales, Revenue Operations, Accounting Offices (asesorías), Solution Partners, Implementations, Customer Support and Sales Enablement.

You will be part of a growing data organisation that includes analysts, data engineers and data science. You will work closely with the leaders of these teams from day one, alongside the analyst who supports them today. Together you will split ownership of these teams.

You will own the data and the metrics for the teams you support, including how those metrics are defined. You will be a strong partner to these teams: you will guide them on what they should measure, give them analytical support, and find the areas of the business where they can have more impact. To do this, you will use data from our own platform and from HubSpot.

• Own how we measure the performance of your teams, including targets and incentives: the metrics and dashboards they run on, from definition through to what people actually decide with them

• Analyse the full customer lifecycle, from acquisition and conversion to retention, churn and customer health, including the performance of Support and Customer Success

• Ensure the quality of HubSpot data, with good data governance practices

• Connect our source-of-truth data and real-time product events with HubSpot, so teams work with complete and reliable data

• Build and own tested, documented dbt models for the data in your teams' scope, contributing to a semantic layer used across the company

• Answer data questions and turn open commercial questions into analyses that change what the team does next

• Work closely with Revenue Operations on tracking and new CRM requirements

• Work with our data engineers to make the way we move data to our CRMs more efficient and reliable

This is a role with significant growth opportunities, both in terms of scope and impact, and it will be adjusted to the candidate's profile and experience. Within your first year, you should:

• Build a strong relationship with the teams you support, and be the first person they come to with a data question

• Clarify key concepts and make sure people are aligned on metric definitions

• Be a driver of standard, clear metrics, aligned with other teams that share them

• Start bringing opportunities where data can have more impact on the business

• Own the data changes we send to our CRM

• Build dbt models so our data and semantic layer keep growing and serve the needs of the teams you support

• Permanent contract

• Short workday on Fridays

• 26 paid vacation days

• Free catered lunch at the office

• English/Spanish classes

• Referral program

• Continuous Training: an annual budget for training for each employee

• Fully equipped kitchen with snacks, drinks, and fresh fruit

• Top-notch work equipment

• Office in front of the sea with ping pong, pool table, PlayStation…

• Interesting projects and a great work environment

• An excellent opportunity to grow with the company

• Discounts on a Gym membership

At Holded, we do things a bit differently. There’s no corporate nonsense and no old-fashioned hierarchy. Instead, we work in self-sufficient, autonomous teams. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.

We didn’t start Holded to be another software company. We started Holded to be epic, and you will be part of it.