Crew Training Administrator

• Higher Vocational Training in Administration, Administrative Management, or equivalent.
• English B2.
• Advanced Excel, OneDrive, knowledge of HR management systems (SAP, ADP, or similar). Proficiency in Office applications (Word, Outlook, Teams, SharePoint).
• Minimum of 2-3 years of experience in administrative functions in the transport, aviation, or training management sector.
• Customer orientation.
• Ability to work as part of a team.
• Organizational and time management skills.
• Attention to detail.
• Regulatory compliance.
• Communication and interpersonal skills.
• Analytical capacity.

Talent at Iberia

Previous experience in NEMO, MERLIN, CARMEN computer systems and programs related to training and records (i.e. Gladtolink) will be valued.

Personal characteristics and management skills

The Production Department, Crew Training Department, needs to fill an Administrator position reporting directly to the Flight Training Manager.

The professional challenge of the position is to provide comprehensive administrative support to crew training operations, coordinating the logistical, documentary, and organizational management of all training programs to ensure that those assigned to training have the necessary resources, documentation, and coordination. Process, file, and keep the training file up to date, verifying compliance with AESA and EASA regulations and internal procedures, so as to ensure complete traceability and conformity with regulatory requirements. Contribute to the efficiency of the area by facilitating communication between instructors, subcontracted training centers, and personnel in training, to guarantee operational continuity and the quality of the training programs.

Responsibilities

• Preparation of short, medium, and long-term flight programs; forecasting of crew members in courses, applications of the collective bargaining agreement, crew services, aeronautical regulations, and other rules affecting crew members, as well as other activities related or pertaining to the aforementioned.
• Accounting records and analysis, distribution, regularization, and control of expenses and income; management of collections and payments; financial position operations; programming of needs and sources of financing, and similar functions directly related to accounting activity.
• Support and assistance in contract management and analysis of offers.
• Information, customer service, and assistance; quality control of services provided in-house or by third parties; assistance to crews, reception, processing, and resolution of customer complaints.
• Processing of customs clearances and documentation and the performance of cash reconciliations.
• Preparation of functional specifications for obtaining mechanized processes related to their activity.
• Completion of records, lists, and all types of administrative documentation; maintenance and updating of manuals; secretarial work, filing, translation to/from foreign languages; sending and receiving messages; as well as the collection, preparation, and organization of the material necessary for the development of their activities, etc.

Essential requirements for the position

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