The English-language job board for Spain

Vendor Operations Analyst

On-site in Madrid·Added 14 days ago (last checked 2 Nov)

Iberia

25 open roles

Apply

Our summary

Work mode: On-site, Madrid
English: Required
Experience: 2+ years
Education: University degree

Visa options

The ad doesn’t mention sponsorship
Not a refusal, but not a yes. Worth asking in your first message.

Find jobs with visa support

Skills

Nice to have

Power BI

This job advert was originally written in Spanish.

Requirements

What we're looking for

Skills

Ability to communicate in English.
Ability to manage high demand and high stress situations.
Analytical mindset and data-driven decision making.
Solve problems independently.
Possesses knowledge and understanding of a continuous improvement environment.
Innovative, with a strong desire to achieve practical and profitable results.
Ability to work effectively with teams composed of diverse professional profiles.

Experience

2-3 years in operations management (aviation environment desirable).

Nice to have

Key Competencies

Calmness and resolution ability
Data orientation (Data driven)
Initiative
Change orientation
Focus on collaboration
Desirable knowledge of Office365 and Power BI
Good command of tools such as Power Automate and artificial intelligence solutions
Knowledge of Lean methodology

Education & certifications

Education, skills, and experience

Qualifications

Degree in Aeronautical/Mechanical Engineering or equivalent (desirable but not essential).
Degree in Business Management, Operations or equivalent (desirable but not essential).

The role

Purpose of the position

Ensure the proper development of a vendor operational process. This could be a production process for aircraft components or spare parts. Key interlocutor for a subset of vendors.

Key milestones and challenge

Ensure correct operational performance.
Ensure compliance with the process service level.
Develop and analyze improvement ideas.

What you'll do

Responsibilities

Operations

Analyze current process flows and bottlenecks to propose changes that improve operational performance.
Create new solutions to execute processes in a more efficient manner.
Be a catalyst for change and question all processes in order to improve operational performance and/or business profitability.
Collaborate with production units to understand and develop improvement ideas.
Challenge the rest of the organization to propose a collaborative model in the process flow.

Iberia Lean Production System

Sponsor the ISLP within the team and actively contribute to its development.
Promote the continuous improvement philosophy.
Contribute actively by capturing problems, fostering lessons learned processes, and developing and executing improvement plans.
Work based on a defined set of KPIs to monitor and control business objectives.
Identify potential risks due to lack of service and implement solutions to resolve them.
Identify improvement opportunities with the aim of simplifying procedures and/or reducing costs.
Identify key gaps in execution/internal processes and escalate them as necessary for timely resolution.
Standardize and integrate processes within the scope of the position to optimize resource use, considering customer needs and market best practices, ensuring business competitiveness and sustainability.
Improve information exchange between Iberia and vendors.

Key success measures

Process operational indicators: TAT (Turnaround Time); On Time Performance (Compliance with deadlines), WIP (Work in Progress / Work in progress).

Key Group relationships / interfaces

Supply Chain: Materials Planning, Vendor Management team (Vendor and Supplier Management), Warehousing and Logistics.
Production units.
Iberia MRO Quality.

Key external relationships / interfaces

Vendor portfolio.

About Iberia

Iberia is the flag carrier airline of Spain and one of the largest airlines in Europe, operating a broad international network from its hub at Madrid-Barajas Airport. The company is part of the International Airlines Group (IAG), alongside British Airways, Vueling, and LEVEL, and is a founding member of the Oneworld alliance. With a fleet of over 100 aircraft, Iberia serves more than 100 destinations across Europe, the Americas, Africa, and the Middle East, and is a major player in the maintenance, repair, and overhaul (MRO) sector, with its own hangars and workshops in Madrid.

Iberia has a significant presence in Spain, with its headquarters and main operational base in Madrid, and a major maintenance hub in La Muñoza. The company is a key employer for aviation professionals in Spain, particularly for engineers, technicians, and pilots. For international hires, Iberia offers a multicultural work environment and the opportunity to work in a leading European airline, with roles ranging from aircraft maintenance and engineering to commercial and digital positions. The company's culture emphasizes technical excellence and operational safety, and it is a relevant option for professionals looking to relocate to Spain.

Industry: Aviation
Founded: 1927
Employees: 20,000–50,000
Headquarters: Madrid, Spain
In Spain: Madrid, Barcelona, Palma de Mallorca

Good to know if you are moving

Iberia is part of the International Airlines Group (IAG), a multinational holding, which can offer opportunities for internal mobility across its airlines (British Airways, Vueling, etc.).
The company's official working language is Spanish, but English is widely used in technical documentation and in many operational areas, making it accessible for international professionals.
Iberia has its own MRO (Maintenance, Repair, and Overhaul) division with large facilities in Madrid (La Muñoza), offering specialized roles for aircraft maintenance engineers and technicians.
The company runs a specific training program for new maintenance technicians (Programa de Formación), starting in October, which can be an entry point for international candidates.
Many roles, especially in engineering and maintenance, require EASA Part-66 licenses or equivalent certifications, which are internationally recognized and can be a valuable asset for professionals.

In their own words

About the company & team

Talent at Iberia:

We value that our professionals are an example of behaviors for customers, but also within the team. We expect all new hires to be an example of these.

We are one and diverse: You work in a coordinated, open, and collaborative manner pursuing a common goal in a diverse and inclusive environment.
We put soul and passion: You make things happen by fully committing to everything you do.
We reinvent tomorrow: You look for new and different ideas to solve problems.
We connect with our customers and colleagues: You always want to go a step further than expected with a smile and a pleasant manner.
We make it simple and efficient: We focus on what's important, analyzing situations and eliminating what doesn't add value.
We carry safety in our DNA: We work with the attention and care of the first day: in every ground operation, in every flight. We know the processes and apply them rigorously.

Additional information

Our commitment to Diversity and Inclusion

At Iberia, we are one and diverse. We are a faithful reflection of today's society and have teams with very diverse profiles that enrich us to be more creative and innovative.

We believe in talent without labels and are fully committed to offering the same professional opportunities to everyone. Therefore, all decisions in our selection processes are based exclusively on the competencies, skills, and knowledge necessary for the performance of the position.

Our company

We are Spain's largest airline and leader between Europe and Latin America; we belong to the IAG airline group and are part of the oneworld alliance. Our goal is to always be the best option for travel for our customers and to make them feel that what is most important to us is their safety and the quality and experience of their journey. In addition to the airline, we have aircraft maintenance as a complementary business.

At Iberia, we value that our professionals are an example of behaviors for customers, but also within the team. We expect all new hires to be an example of these.

All open roles at Iberia