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Flight Watch and Slot Management Dispatcher

On-site in Madrid·Added 28 days ago (last checked 2 Nov)

Iberia

25 open roles

Our summary

Hours
Rotating shifts, including nights
Work mode
On-site, Madrid
Spanish
Fluent
English
Required

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

  • Full command of Spanish.
  • Spoken and written English (minimum B2). Demonstrable ability to liaise with the various stakeholders involved in flight monitoring.
  • Demonstrable experience in aircraft operations, preferably in Flight Operations, CCO, Airport Handling, or MCC.
  • Office 365 tools (Excel, Word).

Nice to have

  • A dynamic person is needed, with a desire to learn, capable of handling stressful situations by establishing priorities, and with problem-solving skills.
  • A high capacity for teamwork is required.
  • Being able to handle numerous applications involved in the operation on a daily basis.
  • Capacity to acquire new knowledge and stay "up to date"
  • Familiarity with all business functions in CCO, including flight dispatch, crew control, maintenance and Routing, airport handling and passenger assistance.

Education & certifications

The Slot Management and Flight Watch functions are dispatch positions; therefore, they must be performed by Flight Operations Officers (EOV) as regulated in the MO D.

  • There are two ways to access the EOV status:
  • Having successfully completed the official EOV course provided by IBERIA, the successful completion of which will be valued.
  • Demonstration of equivalent experience and knowledge.
  • The applicant who accesses the Slot Management and Flight Watch position through way a)
  • After having completed the initial course, they must remain for a minimum of 3 months of practical training.
  • The EOV applicant who uses way b):
  • Must undergo a practical training period performing tasks related to the dispatch function for at least one year.
  • And, additionally, at the end of this period, they must successfully complete the Basic Knowledge Validation Practical course for the Flight Watch and Slot Management dispatch function.

The role

Your role:

The Flight Watch and Slot Management position has 3 main roles: Communications, Slot Management, and Flight Watch.

Your mission will be to develop the functions in one of the following two positions, which will be occupied alternately. The communications function will be performed from either of the following two positions.

What you'll do

Your challenges:

Slot Management:

  • Monitoring of ATFM regulations and assessment of their impact on the network.
  • Route changes for regulation mitigation and flight optimization.
  • Monitoring of ATC flight plan statuses.
  • Delay updates
  • A-CDM
  • Liaison with aeronautical authorities.
  • Boarding delays on flights with heavy regulations
  • Monitoring of AIM/ANM messages.
  • Exploitation and efficiency in the use of airspace.
  • Maintenance of corporate email.
  • Constant communication with the Day Shift Supervisor and the OCC room

Flight Watch:

  • Providing operational support to the flight from chocks-off at origin to chocks-on at destination.
  • Continuous communication with the flight.
  • Positioning and monitoring of flight execution control parameters.
  • Monitoring the evolution of the set of conditions that constitute the flight's operating environment.
  • Route adjustment according to weather or ATC conditions.
  • In-flight replanning.
  • Level and track deviations.
  • Changes of alternates.
  • ETOPS flights.
  • Fuel policy, analysis, and correction of deviations.
  • Communications with ATC.
  • En-route meteorology.
  • Communication with the Day Shift Supervisor and the OCC room

How you'll work

  • As this is shift work: ability to adapt to the different work shifts: morning, afternoon and night.
  • On-site position.

About Iberia

Iberia is the flag carrier airline of Spain and one of the largest airlines in Europe, operating a broad international network from its hub at Madrid-Barajas Airport. The company is part of the International Airlines Group (IAG), alongside British Airways, Vueling, and LEVEL, and is a founding member of the Oneworld alliance. With a fleet of over 100 aircraft, Iberia serves more than 100 destinations across Europe, the Americas, Africa, and the Middle East, and is a major player in the maintenance, repair, and overhaul (MRO) sector, with its own hangars and workshops in Madrid.

Iberia has a significant presence in Spain, with its headquarters and main operational base in Madrid, and a major maintenance hub in La Muñoza. The company is a key employer for aviation professionals in Spain, particularly for engineers, technicians, and pilots. For international hires, Iberia offers a multicultural work environment and the opportunity to work in a leading European airline, with roles ranging from aircraft maintenance and engineering to commercial and digital positions. The company's culture emphasizes technical excellence and operational safety, and it is a relevant option for professionals looking to relocate to Spain.

Industry
Aviation
Founded
1927
Employees
20,000–50,000
Headquarters
Madrid, Spain
In Spain
Madrid, Barcelona, Palma de Mallorca

Good to know if you are moving

  • Iberia is part of the International Airlines Group (IAG), a multinational holding, which can offer opportunities for internal mobility across its airlines (British Airways, Vueling, etc.).
  • The company's official working language is Spanish, but English is widely used in technical documentation and in many operational areas, making it accessible for international professionals.
  • Iberia has its own MRO (Maintenance, Repair, and Overhaul) division with large facilities in Madrid (La Muñoza), offering specialized roles for aircraft maintenance engineers and technicians.
  • The company runs a specific training program for new maintenance technicians (Programa de Formación), starting in October, which can be an entry point for international candidates.
  • Many roles, especially in engineering and maintenance, require EASA Part-66 licenses or equivalent certifications, which are internationally recognized and can be a valuable asset for professionals.

In their own words

About the company & team

Our company

We are the largest Spanish airline and leader between Europe and Latin America; we belong to the IAG airline group and are part of the oneworld alliance. Our goal is to always be the best travel option for our customers and to make them feel that what matters most to us is their safety and the quality and experience of their journey. In addition to the airline, we also have aircraft maintenance as a complementary business.

At Iberia, we value that our professionals are an example of behaviors for customers, but also within the team. We expect all new hires to be an example of these.

Talent at Iberia:

We value that our professionals are an example of behaviors for customers, but also within the team. We expect all new hires to be an example of these.

  • We are one and diverse: You work in a coordinated, open, and collaborative manner pursuing a common goal in a diverse and inclusive environment.
  • We put soul and passion: You make things happen by fully committing to everything you do.
  • We reinvent tomorrow: You look for new and different ideas to solve problems.
  • We connect with our customers and colleagues: You always want to go a step further than expected with a smile and a pleasant manner.
  • We make it simple and efficient: We focus on what's important, analyzing situations and eliminating what doesn't add value.
  • We carry safety in our DNA: We work with the attention and care of the first day: in every ground operation, in every flight. We know the processes and apply them rigorously.

Additional information

Our commitment to Diversity and Inclusion

At Iberia, we are one and diverse. We are a faithful reflection of today's society and have teams with very diverse profiles that enrich us to be more creative and innovative.

We believe in talent without labels and are fully committed to offering the same professional opportunities to everyone. Therefore, all decisions in our selection processes are based exclusively on the competencies, skills, and knowledge necessary for the performance of the position.

All open roles at Iberia
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