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Monthly Crew Scheduling Technician

On-site in Madrid·Added 17 days ago (last checked 2 Nov)

Iberia

25 open roles

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Our summary

Work mode: On-site, Madrid
English: Required
Education: University degree

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

Essential requirements for the position

University degree, preferably in Engineering, Mathematics, Statistics, Data Science, Aeronautics, or related fields.
Minimum English level B2.
Knowledge of airline production processes and the regulations applicable to crews.
Knowledge of crew rostering tools and an interest in applying advanced analytics and artificial intelligence to operational problems.
Ability to build and maintain models, reports, and dashboards.
Advanced Excel and data processing; experience with databases, FTP, or other information exchange mechanisms.
Experience in crew rostering or planning, operational planning, or similar functions.

Nice to have

Proficiency in Power BI will be valued

The role

Professional Challenge

The mission of this position is to provide support and coordinate the monthly crew rostering process, optimizing available resources and ensuring legal, productive, robust, and high-quality rosters.

The professional challenge of this position is to anticipate resource constraints, analyze the impact of rostering rules, translate complex criteria into clear guidelines, and improve the robustness of the outcome, reducing late adjustments and favoring coordination between the involved areas.

What you'll do

Responsibilities

Coordinate and provide support to the monthly rostering team, ensuring milestones, homogeneous criteria, deadlines, and quality standards.
Optimize the utilization of crews and training resources, balancing productivity, quality, stability, and internal customer satisfaction.
Ensure compliance with FTL, Collective Agreement, MOA, and other applicable regulations, anticipating risks and constraints.
Design and analyze rostering scenarios in response to changes in capacity, availability, training, vacations, or business rules.
Analyze the impact of rules and constraints on resource utilization, quality, productivity, and FTE losses, and develop training schemes.
Improve and standardize rostering processes, reducing manual tasks, errors, rework, and execution times.
Coordinate with Training, Flight Operations, and other Planning and Production units to align hypotheses and priorities.
Design and evolve KPIs, reporting, and ad hoc reports, and drive automation, advanced analytics, and AI with traceability, security, and human validation.

Personal characteristics and management skills

Commitment and rigor.
Analytical thinking.
Results orientation.
Autonomy and organization.
Collaboration and communication.
Curiosity and continuous improvement.

About Iberia

Iberia is the flag carrier airline of Spain and one of the largest airlines in Europe, operating a broad international network from its hub at Madrid-Barajas Airport. The company is part of the International Airlines Group (IAG), alongside British Airways, Vueling, and LEVEL, and is a founding member of the Oneworld alliance. With a fleet of over 100 aircraft, Iberia serves more than 100 destinations across Europe, the Americas, Africa, and the Middle East, and is a major player in the maintenance, repair, and overhaul (MRO) sector, with its own hangars and workshops in Madrid.

Iberia has a significant presence in Spain, with its headquarters and main operational base in Madrid, and a major maintenance hub in La Muñoza. The company is a key employer for aviation professionals in Spain, particularly for engineers, technicians, and pilots. For international hires, Iberia offers a multicultural work environment and the opportunity to work in a leading European airline, with roles ranging from aircraft maintenance and engineering to commercial and digital positions. The company's culture emphasizes technical excellence and operational safety, and it is a relevant option for professionals looking to relocate to Spain.

Industry: Aviation
Founded: 1927
Employees: 20,000–50,000
Headquarters: Madrid, Spain
In Spain: Madrid, Barcelona, Palma de Mallorca

Good to know if you are moving

Iberia is part of the International Airlines Group (IAG), a multinational holding, which can offer opportunities for internal mobility across its airlines (British Airways, Vueling, etc.).
The company's official working language is Spanish, but English is widely used in technical documentation and in many operational areas, making it accessible for international professionals.
Iberia has its own MRO (Maintenance, Repair, and Overhaul) division with large facilities in Madrid (La Muñoza), offering specialized roles for aircraft maintenance engineers and technicians.
The company runs a specific training program for new maintenance technicians (Programa de Formación), starting in October, which can be an entry point for international candidates.
Many roles, especially in engineering and maintenance, require EASA Part-66 licenses or equivalent certifications, which are internationally recognized and can be a valuable asset for professionals.

In their own words

About the company & team

Our company

We are Spain's largest airline and leader between Europe and Latin America; we belong to the IAG airline group and are part of the oneworld alliance. Our goal is to always be the best option for travel for our customers and to make them feel that what is most important to us is their safety and the quality and experience of their journey. In addition to the airline, we have aircraft maintenance as a complementary business.

At Iberia, we value that our professionals are an example of behaviors for customers, but also within the team. We expect all new hires to be an example of these.

Talent at Iberia

We value that our professionals are an example of behaviors for customers, but also within the team. We expect all new hires to be an example of these.

We are one and diverse: You work in a coordinated, open, and collaborative manner pursuing a common goal in a diverse and inclusive environment.
We put soul and passion: You make things happen by fully committing to everything you do.
We reinvent tomorrow: You look for new and different ideas to solve problems.
We connect with our customers and colleagues: You always want to go a step further than expected with a smile and a pleasant manner.
We make it simple and efficient: We focus on what matters, analyze situations, and eliminate what does not add value.
We carry safety in our DNA: We work with the attention and care of the first day: in every ground operation, in every flight. We know the processes and apply them rigorously.

Additional information

Our commitment to Diversity and Inclusion

At Iberia, we are one and diverse. We are a faithful reflection of today's society and have teams with very diverse profiles that enrich us to be more creative and innovative.

We believe in talent without labels and are fully committed to offering the same professional opportunities to everyone. Therefore, all decisions in our selection processes are based exclusively on the competencies, skills, and knowledge necessary for the performance of the position.

All open roles at Iberia