Executive Housekeeping Manager

You have proven experience in a senior Housekeeping leadership role within a luxury hotel or resort. You are a passionate and hands-on leader who knows how to inspire, develop, and engage multicultural teams while maintaining consistently high service standards. With strong operational knowledge of Housekeeping, including quality assurance, health and safety, inventory control, and productivity planning, you are confident managing day-to-day operations and driving efficiency. Highly organized and detail-oriented, you have excellent communication and decision-making skills and thrive in a fast-paced environment where attention to detail and operational excellence are essential.

* Not sure if you meet all the role requirements? We still welcome your application and a chance to learn more about why you think you could be a valuable addition to the Sani / Ikos team

Housekeeping: Executive Housekeeping Manager

Locations: Spain Mallorca

At Sani/Ikos, the housekeeping department is the art of transforming spaces into havens of comfort and serenity. Every neatly made bed, polished surface, and tidied corner reflects our commitment to excellence.

Our Housekeeping Team plays a vital role in maintaining cleanliness in guest rooms and public areas, guided by our values of responsibility and excellence.

If you have a true passion for meticulous care and dedication, join us and be part of a team that takes pride in crafting exceptional guest experiences!

• Oversee daily housekeeping operations to ensure high standards of cleanliness, presentation, and hygiene in guest rooms and public areas.
• Conduct regular inspections of rooms and public spaces, identifying improvement opportunities and implementing corrective actions.
• Ensure adherence to cleaning procedures, safety protocols, and brand quality standards.
• Plan staffing levels and work schedules in alignment with occupancy forecasts and operational demands.
• Implement productivity tracking and workflow efficiency measures.
• Ensure correct use, care, and maintenance of cleaning equipment and tools.
• Oversee inventory levels of linen, amenities, cleaning materials, and equipment.
• Ensure correct handling and cost-effective use of chemicals and supplies.
• Coordinate procurement needs with the Purchasing department and adhere to budgetary guidelines.
• Respond to guest requests, preferences, and housekeeping-related concerns with professionalism and discretion.
• Ensure timely resolution of service recovery situations and communicate follow-up to relevant teams.
• Support personalization efforts by coordinating with Guest Relations and Front Office.
• Work closely with Front Office for accurate room status updates and readiness planning.
• Coordinate with Maintenance for repair needs and follow-up on deficiencies.
• Participate in Rooms Division operational planning and performance reviews.
• Fully accountable for the Housekeeping function's operational, quality, guest satisfaction, and cost performance.
• Responsible for maintaining a professional team culture and ensuring consistent delivery of cleanliness and presentation standards.
• Acts as key leader in guest room readiness and overall guest comfort.

Duration: Permanent Contract