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Teleoperators for Health Insurance Provider

On-site in Madrid·Added 13 days ago

ILUNION

486 open roles

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Overview

Job details

€1,429 a month
Gross, as stated in the ad.
Fixed-term contract
Per the ad.

Requirements

Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Work on-site in Madrid
No relocation package mentioned.

This job was automatically translated to English.

Pay & benefits

What you'll get

- Salary according to the collective agreement for the teleoperator category: €1,428.83 gross per month.

The role

If you have experience in telephone customer service, enjoy helping people, and are looking for a role where your work makes a difference, this opportunity is for you. At Ilunion, we are recruiting professionals for patient care at a major health insurance company.

What you'll do

* Handling information about medical panels and managing authorizations for diagnostic tests: X-rays, ultrasounds, mammograms, MRIs, CT scans, etc.

* Managing other health services related to the company's benefits: rehabilitation, physiotherapy, and speech therapy...

* Managing appointments with specialist doctors and medical tests.

How you'll work

- Fixed-term contract, permanent discontinuous until 31/03/2027

- 39h working week on a split shift, from 09:00 to 20:00 (2 hours for lunch) from Monday to Sunday (at least 2 full weekends off/month)

- Workplace: C/ Rufino Gonzalez 42-44, Madrid, Metro Suanzes.

WE TRAIN YOU

- Before joining, you will receive training

- 12 days of in-person training, from 9:00 to 15:00, unpaid but with a real chance of being hired.

- Starts on October 07 at the same workplace

Do you want to know the benefits of being part of the Ilunion team?

- Employee benefits: childcare assistance, employee support programs, company doctor, discounts at major national retailers and on tickets for shows, and discounts across all Ilunion Group companies (hotels, physiotherapy, etc.), school supplies, and textbooks.

- You will have the opportunity to develop your professional career with us, we bet on internal promotion!!

About ILUNION

ILUNION is a Spanish business group owned by ONCE Foundation, operating across multiple sectors including hotels, security, cleaning, laundry services, elderly care, and accessibility solutions. With over 35,000 employees, the group is one of Spain's largest employers of people with disabilities, integrating social commitment into its business model. Its hotel division, ILUNION Hotels, manages a portfolio of urban and resort properties across Spain, while other business units provide facility services, textile care, and senior living solutions.

ILUNION has a strong presence throughout Spain, with offices and operational centers in Madrid, Barcelona, Seville, Valencia, and many other cities. The company is deeply committed to social inclusion, with a workforce where over 40% of employees have disabilities. For international professionals, ILUNION offers a unique opportunity to work in a purpose-driven organization that values diversity and inclusion, with roles ranging from hotel operations to healthcare and technical positions. The company provides a supportive work environment and is actively involved in creating accessible and inclusive workplaces.

Industry: Hotels
Founded: 2014
Employees: 50,000+
Headquarters: Madrid, Spain
In Spain: Madrid, Barcelona, Seville and 7 more
Website: ilunion.com

Good to know if you are moving

ILUNION is a social enterprise that employs over 40% of its workforce from people with disabilities, making it a leader in inclusive employment in Spain.
The company operates in multiple sectors including hotels, security, cleaning, laundry, and senior care, offering diverse career opportunities.
ILUNION has a strong commitment to accessibility and innovation, with a dedicated business unit for accessibility solutions.
The company is part of the ONCE Foundation, one of the most prominent social organizations in Spain, providing stability and a strong corporate culture.
ILUNION offers roles across Spain, from major cities like Madrid and Barcelona to smaller towns, providing opportunities in various regions.

All open roles at ILUNION