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Consumer Support Representative

On-site in Alcantarilla·Full-time·Added 29 days ago

IMAN Temporing

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Overview

Job details

Full-time hours
Per the ad.

Requirements

Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Work on-site in Alcantarilla
No relocation package mentioned.
Higher vocational training (FP Grado Superior)
“Formación académica en FP Grado superior en Marketing y Publicidad, Comercio Internacional, Administración y Finanzas, Gestión Comercial y Marketing, Asistencia a Dirección, o similar.” — per the ad.

This job was automatically translated to English.

Requirements

What we're looking for

-Residence close to Alcantarilla.

-Experience of at least one year in a similar position, mainly in the customer service area, performing similar tasks in a comparable position.

-Academic training in Higher Level Vocational Training (FP Grado superior) in Marketing and Advertising, International Trade, Administration and Finance, Commercial Management and Marketing, Executive Assistance, or similar.

-Use of office software tools.

-Seriousness, commitment and a high degree of motivation are required.

The role

From IMAN TEMPORING ETT we are selecting for an important company located in the Alcantarilla area a consumer support and service manager, responsible for collecting and managing customer and consumer data, coordinating the preparation and distribution of samples, maintaining accurate records in the systems, managing product shipments, and providing timely responses to consumer inquiries, guaranteeing the efficiency of customer service operations and a quality experience.

description

Your main duties include:

1. Management of consumer conversations

a. Conversations on owned media.

b. Online store and other customer inquiries.

2. Management of incidents received through the active listening channel.

a. Data collection.

b. Sample management.

c. System management.

d. Preparation of samples.

e. Product shipment.

f. Response to the consumer.

If the offer seems interesting to you, do not hesitate to apply!

About IMAN Temporing

IMAN Temporing is a Spanish staffing and recruitment company headquartered in Terrassa, Barcelona. The firm specializes in connecting businesses with qualified temporary and permanent personnel across a wide range of sectors, including logistics, industrial maintenance, hospitality, and administrative support. With a strong presence across Spain, IMAN Temporing operates as a key workforce solutions provider for companies in sectors such as retail, food service, and industrial operations.

In Spain, IMAN Temporing has a significant footprint with offices in key cities like Madrid, Barcelona, and Seville, and is known for its focus on operational excellence and workforce flexibility. For international professionals, IMAN offers opportunities in a variety of roles, from administrative and customer service positions to industrial and technical jobs, often requiring Spanish language skills. The company's work culture emphasizes practical, hands-on experience and is well-suited for those looking to integrate into the Spanish labor market.

Industry: Staffing
Website: imancorp.es

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