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Branch Operations Assistant

On-site in Alicante·Added 6 months ago (last checked 1 Oct)

Indie Campers

82 open roles

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Overview

Work mode: On-site, Alicante
Hours: Includes weekends
Spanish: Fluent
English: Required
Driving licence: Required

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Skills

Nice to have

Requirements

What we're looking for

You're fluent in English and Spanish (mandatory);

The role

What you'll do

Handle incoming reservations, welcoming guests and taking care of check-ins and check-outs;
Taking care of the fleet, logistics, and making sure our campervans are maintained in top condition by monitoring maintenance and repairing need;
Assist in training, supervising, and coaching your team;
Booking activities control, manage stock, local suppliers and cleaning services;
Handle complaints, emergencies, and any local issue that may arise to make sure operations run smoothly;
Preparing and cleaning our campervans;
Assisting in reselling campervans, preparing and showing them to prospective buyers.

About Indie Campers

Indie Campers is a global campervan rental and road-trip company that operates a network of depots across Europe, North America, and Oceania. The company offers fully equipped campervans for hire, along with curated travel itineraries and a booking platform, positioning itself as a leader in the campervan travel niche. With a fleet of thousands of vehicles and a strong focus on customer experience, Indie Campers has grown rapidly since its founding, expanding from a single location to a multinational operation.

In Spain, Indie Campers has a significant presence with its Iberian headquarters in Lisbon, where it manages a large fleet and supports a team of operations, mechanics, and customer-facing staff. The company's work culture is dynamic and international, with a mix of local and expat employees, making it a relevant option for international professionals seeking operational and technical roles in a fast-growing travel and mobility company.

Founded: 2013
Employees: 500–1,000
Headquarters: Lisbon, Portugal
In Spain: Lisbon
Website: indiecampers.com

Good to know if you are moving

Indie Campers offers relocation support for mechanics and operations staff moving to Lisbon, including assistance with paperwork and onboarding.
The company's operational language is English, making it accessible for international hires without requiring Portuguese fluency.
Roles such as Campervan Technician and Operations Agent are hands-on and involve working with a modern fleet of campervans.
The company provides a dynamic, fast-growing environment with opportunities for quick career progression as it expands its global network.
Indie Campers' Spain hub in Lisbon is the main operational center for the Iberian Peninsula, offering a chance to work in a multicultural team.

In their own words

About the company & team

Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices.

With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short-term RV rentals, long-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale.

Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey.

We're looking for travel enthusiasts with a passion for guest service for our depot in Alicante. You'll be the face of our company, reporting directly to the Branch and Regional Operations Manager, with the goal of ensuring an outstanding level of customer service, maintaining our fleet of campervans in top condition, and taking ownership of all issues that need to be managed to guarantee smooth operation of the depot.

You are a travel enthusiast with an aptitude for direct contact with customers, with experience in Tourism, Hospitality, Retail or Rent-a-car being desirable;
You're eligible to work in Spain, have a valid driver's licence and feel confident enough to drive a campervan (mandatory);
You're available to work weekends and national holidays;
You're a responsible person who takes their work seriously and can be relied upon;
You're well-organised and you're good at solving problems.

THE INDIE COMMITMENT!

Being part of a young, fast-growing and innovative company where you make a difference;
Career development opportunities in Field Operations and transition opportunities to our Offices in Lisbon, Mexico City or Manila;
Continuous training and coaching to develop the skills that matter to you;
Compensation package that includes Performance and Referral Bonuses;
Free Road Trips, so you can experience Indie firsthand trips around Europe, North America and Oceania.

Expected Start Date: March 1st, 2026

Are you ready to Go Indie?

All open roles at Indie Campers