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Support Technician N2

On-site in Madrid·Full-time·Added today

Still open when we checked on 8 Oct

Izertis

59 open roles

Overview

Job details

  • Fixed-term contract

    Full-time.

Requirements

  • Have the right to work in Spain

    Izertis doesn't mention sponsorship in the ad.

  • Work on-site in Madrid

    No relocation package mentioned.

Benefits

  • Private health insurance

    Per the ad: paid by the employer, or taken through flexible pay.

  • Flexible pay plan

    Take part of your salary as tax-free benefits, per the ad.

  • Meal vouchers

    A restaurant card or tickets, per the ad.

Skills

This job advert was originally written in Spanish.

Pay & benefits

What you'll get

Temporary contract for replacement due to leave

Flexible compensation package where you can contract medical insurance, meal vouchers, childcare vouchers, or transportation.

You can enjoy free English classes to acquire a higher level or reinforce the one you already have.

We also have an extensive benefits page where you can acquire different products and services from various sectors at a more advantageous cost for being an Izertis employee (Flights, hotels, fashion, technology, home…)

The role

At Izertis, we are looking to expand our team with the addition of an N2 Support Technician.

What you'll do

The User Support Service (Second level and on-site assistance) will be responsible for:

Reception of user HW equipment, loading it into the inventory, imaging, and preparation for shipment to users.

Management of the retrieval of faulty user equipment, which will be received at the Central headquarters for diagnosis and repair management by 3rd levels.

Remote checks of user equipment or printer inventory to maintain inventory data in Easyvista.

Handling incidents and requests from executive users at the Central headquarters. Likewise, performing cabling tasks for network and data points to connect user workstations.

Managing the activation, cancellation, and configuration of mobile voice and data lines with the telephony provider.

How you'll work

On-site position

The winter schedule would be for 6 months (November to April) from 8:00 to 14:00 and from 15:00 to 17:30 from Monday to Thursday, and on Fridays from 8:00 to 15:00. From May to October, from 8:00 to 15:00.

Each month, you will alternate with the rest of the team once every 4 weeks with the 12:00 to 20:00 schedule (afternoon shift)

Where would we like you to be for this position?

Madrid (Ventura Rodríguez Metro)

About Izertis

Izertis is a Spanish technology consulting and engineering firm specializing in digital transformation, software development, and IT services. The company operates across multiple sectors including public administration, healthcare, industry, and financial services, offering solutions in areas such as cloud computing, cybersecurity, data analytics, and enterprise software implementation. With a workforce of over 1,000 professionals, Izertis has established itself as a significant player in the Spanish and European tech consulting market.

Izertis has a strong presence in Spain, with its headquarters in Gijón and additional offices in Madrid, Barcelona, and other major cities. The company is known for its commitment to talent development, offering programs like 'FutureWave' for junior talent and fostering a collaborative and innovative work culture. For international professionals, Izertis provides opportunities to work on diverse projects with a Spanish-speaking client base, making it an attractive option for those looking to build a career in Spain's growing tech sector.

Industry
IT Consulting
Founded
1996
Employees
1,000–5,000
Headquarters
Gijón, Spain
In Spain
Gijón, Madrid, Barcelona and 2 more

Good to know if you are moving

  • Izertis has a formal 'FutureWave' program designed to attract and develop junior tech talent, offering structured career paths for recent graduates.
  • The company works with a wide range of clients, including public administrations, which can provide exposure to large-scale digital transformation projects.
  • While Spanish is the primary working language, the company's international projects may offer opportunities for English-speaking professionals.
  • The company has offices in several Spanish cities, offering flexibility for those who may prefer living in a larger city like Madrid or Barcelona.
  • Izertis is a Spanish company, which can be an advantage for internationals looking to integrate into the local tech ecosystem.

In their own words

About the company & team

At Izertis, we drive the digital transformation of companies, organizations, and people through customized, innovative, and impactful technological solutions.

Founded in 1996, about to celebrate 30 years of history and included in the BME Continuous Market, Izertis is consolidated as one of the 1000 fastest-growing companies among European countries.

Currently, we are more than 2,300 professionals distributed in offices across Europe, America, and Africa, with a presence in more than 50 countries where we provide services and projects through a wide portfolio of solutions such as:

Software Engineering; Consultancy & Governance; Cloud & Infrastructure; Cybersecurity; AI & Data & Emerging Technologies; CX & Business Solutions and other technologies that enable transformation processes.

And you, would you like to join our team? If so, don't hesitate to apply so that the Talent team can get to know you!

Also, don't forget to check the job offers section of our website for other options that may be interesting to you:

https://www.izertis.com/es/talento

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