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Support Technician in Madrid

On-site in Madrid·Full-time·Added yesterday (last checked 22 Oct)

Izertis

76 open roles

Overview

Work mode
On-site, Madrid
Contract
Permanent contract, full-time hours
English
Required
Benefits
Private health insurance, flexible pay plan, meal vouchers

Visa options

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Skills

Izertis is hiring for this role in several places. This vacancy is in Madrid.

This job advert was originally written in Spanish.

Requirements

What we're looking for

• Basic knowledge of Windows Server and Linux operating systems.

• Basic knowledge of Active Directory.

• Fluent level of English, as we have colleagues with whom we must communicate in English, so this is the only requirement we ask of you 😊

Nice to have

• Knowledge of Azure will be positively valued.

• Knowledge of office software and M365 will be positively valued.

• Knowledge of ticketing tools and ITIL (methodology) will be positively valued.

Pay & benefits

What you'll get

• Permanent contract from day one. Two shifts on alternating weeks: 8:30 to 17:30 or 10:00 to 19:00

• Flexible compensation package where you can choose health insurance, meal vouchers, childcare vouchers, or transportation.

• You will enjoy free English classes to improve your level or reinforce what you already have.

• We also have an extensive benefits page where you can purchase different products and services across various sectors at a more advantageous cost for being an Izertis employee (Flights, hotels, fashion, technology, home…).

The role

Are you a recent graduate in the Higher Degree in Computer Systems Administration and Networks or the Intermediate Degree in Microcomputer Systems and Networks and are you looking for your first job opportunity?

At izertis, we have a team of Support Technicians that we would be delighted to have you join to begin your professional development together, providing you with a training period so that you can adapt seamlessly.

We value commitment, responsibility, and enthusiasm above experience, so do not hesitate to keep reading if this is you😊

What you'll do

• User support through communication channels

• Logging incidents/requests

• First-level resolution attempts

• Closing the ticket

• Follow-up on incidents/requests

• Completing user request information through channels other than phone

• Basic system operations

• Remote user assistance

• Password management

• Application support

How you'll work

• 100% on-site work model.

About Izertis

Izertis is a Spanish technology consulting and engineering firm specializing in digital transformation, software development, and IT services. The company operates across multiple sectors including public administration, healthcare, industry, and financial services, offering solutions in areas such as cloud computing, cybersecurity, data analytics, and enterprise software implementation. With a workforce of over 1,000 professionals, Izertis has established itself as a significant player in the Spanish and European tech consulting market.

Izertis has a strong presence in Spain, with its headquarters in Gijón and additional offices in Madrid, Barcelona, and other major cities. The company is known for its commitment to talent development, offering programs like 'FutureWave' for junior talent and fostering a collaborative and innovative work culture. For international professionals, Izertis provides opportunities to work on diverse projects with a Spanish-speaking client base, making it an attractive option for those looking to build a career in Spain's growing tech sector.

Industry
IT Consulting
Founded
1996
Employees
1,000–5,000
Headquarters
Gijón, Spain
In Spain
Gijón, Madrid, Barcelona and 2 more

Good to know if you are moving

  • Izertis has a formal 'FutureWave' program designed to attract and develop junior tech talent, offering structured career paths for recent graduates.
  • The company works with a wide range of clients, including public administrations, which can provide exposure to large-scale digital transformation projects.
  • While Spanish is the primary working language, the company's international projects may offer opportunities for English-speaking professionals.
  • The company has offices in several Spanish cities, offering flexibility for those who may prefer living in a larger city like Madrid or Barcelona.
  • Izertis is a Spanish company, which can be an advantage for internationals looking to integrate into the local tech ecosystem.

In their own words

About the company & team

At Izertis, we drive the digital transformation of companies, organizations, and people through custom, innovative, and impactful technological solutions.

Founded in 1996, about to celebrate 30 years of history and included in the BME Continuous Market, Izertis is consolidated as one of the 1000 fastest-growing companies among European countries.

Currently, we are more than 2,300 professionals distributed in offices across Europe, America, and Africa, with a presence in more than 50 countries where we provide services and projects through a wide portfolio of solutions such as:

Software Engineering; Consultancy & Governance; Cloud & Infrastructure; Cybersecurity; AI & Data & Emerging Technologies; CX & Business Solutions and other technologies that enable transformation processes.

And you, would you like to join our team? If so, don't hesitate to apply so that the Talent team can get to know you!

Also, don't forget to check the job offers section of our website for other options that may be interesting to you:

https://www.izertis.com/es/talento

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