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Junior IT Support Technician

On-site in Madrid·Full-time·Added 2 months ago

Auto1 Group

71 open roles

Overview

Job details

  • €19,160 a year

    Gross, as stated in the ad.

    About €1,420 a month after tax.

  • Permanent contract

    Full-time.

Requirements

  • Have the right to work in Spain

    Auto1 Group doesn't mention sponsorship in the ad.

  • Work on-site in Madrid

    No relocation package mentioned.

  • Vocational training (FP Grado Medio)

    “Formación Profesional de Grado Medio o Superior en Informática, Sistemas o áreas afines.” — per the ad.

Benefits

  • Flexible pay plan

    Take part of your salary as tax-free benefits, per the ad.

Skills

This job was automatically translated to English.

Requirements

Education & certifications

Join us and revolutionize the way people buy and sell vehicles!

The role

Job description

  • Provide first-level technical support to users, resolving hardware, software, and corporate application incidents.
  • Install, configure, and maintain computer equipment, mobile devices, and peripherals, including preparing equipment for new hires.
  • Manage user accounts, permissions, and access, ensuring compliance with IT security policies.
  • Log, prioritize, and follow up on incidents using the ticketing tool, collaborating with other IT teams when necessary.
  • Perform preventive maintenance tasks, document technical procedures, and contribute to the continuous improvement of IT infrastructure and services.

Requirements

  • Vocational Training (Intermediate or Higher Degree) in Computer Science, Systems, or related fields.
  • Prior experience in IT Support, Help Desk, or Technical Support roles.
  • Knowledge of Windows, Microsoft 365, computer equipment management, ticketing tools, and basic networking concepts (TCP/IP, Wi-Fi, VPN, and printers).
  • Ability to diagnose and resolve technical incidents efficiently, prioritize tasks, and provide excellent user service.
  • Proactive, organized, and resourceful person with strong communication skills, customer service orientation, and the ability to work in a team.
  • English level is a plus.
  • Interest in continuing to learn and develop professionally in the IT area.

About Auto1 Group

Auto1 Group is a leading European digital automotive platform for used car trading, headquartered in Berlin, Germany. The company operates through its main brands Auto1.com, Autohero, and wirkaufendeinauto.de, connecting buyers and sellers of used cars across Europe. With a strong focus on technology and data-driven processes, Auto1 Group has established itself as a major player in the automotive industry, employing thousands of people across the continent.

In Spain, Auto1 Group has a significant operational presence with numerous roles in cities such as Madrid, Barcelona, Valencia, and Seseña, among others. The company's Spanish operations are centered around vehicle purchasing, reconditioning, and sales, offering a range of positions from mechanics and vehicle appraisers to IT and finance roles. For international professionals, Auto1 Group offers a dynamic, fast-paced work environment with opportunities to grow within a leading European tech-driven automotive company, and the Spanish offices provide a gateway to the broader European market.

Industry
Automotive
Founded
2012
Employees
5,000–10,000
Headquarters
Berlin, Germany
In Spain
Madrid, Barcelona, Seseña and 14 more

Good to know if you are moving

  • Auto1 Group operates in over 30 European countries, offering international career opportunities.
  • The company has a strong focus on technology and data, with many roles in engineering and product development.
  • Spain is a key market for Auto1 Group, with a large number of operational roles in vehicle purchasing and reconditioning.
  • The company offers a dynamic, multicultural work environment with English as a common language in many teams.
  • Auto1 Group provides opportunities for career growth across different European offices.

In their own words

About the company & team

You are passionate about technology and enjoy helping others solve computer problems? Do you want to develop your career as a Support Technician in a leading company in the automotive sector?

We are looking for an IT Help Desk Technician to join our team. If you enjoy providing support to users, resolving incidents, and working with the latest technological tools, we want to meet you!

We offer:

  • Salary: €19,160 + €1,800 bonus
  • Contract: Permanent
  • Schedule: Monday to Friday from 9 AM to 6 PM
  • Work area: Emilio Vargas, 6 (Madrid) - (Occasionally, travel to Seseña (Toledo) may be required)
  • Flexible Compensation + Company Benefits.
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