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Customer Service Agent - Banking

Remote from Spain·Added 4 days ago

Triangle Solutions RRHH

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Overview

Job details

Fully remote
Per the ad.

Requirements

Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Speak fluent Spanish
Listed as a requirement in the ad.
Catalan
The ad asks for Catalan, or counts it in your favour.

This job was automatically translated to English.

Pay & benefits

What you'll get

🎯 Contract: temporary 3 months + extension (stable service)

💰 Salary: according to collective agreement

📅 Schedule to choose from: (in all options, work is Monday to Friday with rotating weekends)

split shift of 37.5h/week from 11:30 to 16/17 to 20h.
calendar shifts of 35h/week from 10 to 15/16 to 21h. (in this shift, working days are concentrated at the beginning and end of the month and all Mondays.)
afternoon shift, 30.5h/week from 16 to 22h or 35h/week from 15 to 22h (must have availability for both)

Paid Training of €306.60 if you pass the probationary period.

🚀 Opportunities for growth within the company

Requirements

What we're looking for

🔹 Previous experience as a phone agent

🔹Previous experience in customer service and commercial services (preferably in the banking sector).

🔹 Bilingual Spanish/Catalan language skills

🔹 Willingness to learn and a positive attitude.

🔹C1 English is valued

The role

📢 We Are Looking For You! We are looking for a BANKING TELEPHONE AGENT (M/F/X) in BARCELONA 📢

Do you have experience as a PHONE AGENT or would you like to make the leap into this sector? This could be your opportunity! We are looking for people who want to work in BARCELONA

What you'll do

✔️ Handle incoming calls from banking sector clients.

✔️ Provide clear and concise information regarding financial products and services.

✔️ Resolve incidents and inquiries in an effective and professional manner.

✔️ Identify cross-selling opportunities.

✔️ Update and maintain accurate records in the CRM system.

How you'll work

PAID PREVIOUS TRAINING: from 13/10 to 06/11 (there is no training on 02/11). from 9h to 15h

Start date 09/11

Hiring process

If you think this offer is for you, do not hesitate to sign up! Click on "Apply for this job" and send us your CV. 📩

We are waiting for you! 💼✨

About Triangle Solutions RRHH

Triangle Solutions RRHH is a Spanish staffing and recruitment agency based in Madrid, specializing in connecting businesses with qualified personnel across a wide range of sectors, including logistics, hospitality, healthcare, administration, and industrial operations. With a broad portfolio of open positions throughout Spain, the company serves as a key intermediary for both employers seeking temporary or permanent staff and job seekers looking for opportunities in various regions, from Tenerife to Barcelona.

Industry: Staffing
Website: trianglerrhh.es

In their own words

About the company & team

At Triangle Solutions HR, we have spent more than 25 years helping people find employment and helping companies bring in the best talent. We work across different sectors and are passionate about connecting people with the opportunities that best suit their skills and aspirations.

All open roles at Triangle Solutions RRHH