Commercial Teleoperator - Telephony Sector
This role involves customer acquisition through inbound calls and chat for a major telecommunications client.
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This job advert was originally written in Spanish.
If you live in Barcelona, have experience in customer service and an advanced/bilingual level of Catalan, WE WANT TO MEET YOU!
What do we offer?
• Contract: 2-month temporary contract with real possibilities of continuity.
• Working day: 30 h/week, 5 days/week from Monday to Sunday.
• Morning or afternoon shifts: within the time slot between 9:00h and 22:00h.
• Salary: €1,098.69 gross/month.
• In-person training: from 9:00h to 15:00h (Poblenou hub), with a scheduled start from November 02 until November 11.
• Paid training: €20 gross/day.
• Modality: In-person with the possibility of teleworking after completing the adaptation period.
Benefits that matter
• Training plan.
• Free gym access.
• Terrace with views over Barcelona.
• "Bring a friend" program: bonuses of up to €300.
• Language classes to improve your skills.
• Special discounts on technology.
• Unforgettable experiences: weekly activities to foster connection and fun.
We are looking for people passionate about customer service and support, dynamic and familiar with social media, to join us as customer service operators.
Your mission will be to handle customer inquiries for a well-known supermarket chain quickly and satisfactorily.
Foundever is a global leader in customer experience (CX) and business process outsourcing (BPO), providing customer service, sales, and technical support solutions to a wide range of industries. With a workforce of over 100,000 employees across more than 45 countries, the company operates contact centers and digital transformation services for major brands worldwide. Its global headquarters is in Miami, USA, and it is one of the largest CX providers in the world.
In Spain, Foundever has a significant presence with multiple delivery centers in cities such as Madrid, Málaga, Sevilla, and Barcelona. The company is known for its multilingual and multicultural work environment, frequently hiring international professionals for roles supporting various European markets, including German, French, Italian, Dutch, and Portuguese. For international hires, Foundever offers opportunities to work in a dynamic, fast-paced environment with career growth in customer service, sales, AI, and technology, making it an attractive option for those looking to relocate to Spain.
We support your training and your work-life balance, studies, or any other professional activity. The only limit is you!
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The Company is committed to equality, diversity, and inclusion for all individuals and implements a zero-tolerance policy against any form of harassment and discrimination. We promote blind CV screening.