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Customer Service Representative (Catalan)

Hybrid in Barcelona·Part-time·Added 2 days ago (last checked 22 Oct)

Foundever

16 open roles

Overview

Salary
€1,099 a month
Work mode
Hybrid, Barcelona
Contract
Part-time
Hours
Rotating shifts · Includes weekends
Languages
Catalan
Benefits
Gym access

Visa options

  • The ad rules out sponsorship

    The advert says visa sponsorship isn’t available for this role.

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

If you live in Barcelona, have experience in customer service and an advanced/bilingual level of Catalan, WE WANT TO MEET YOU!

Pay & benefits

What you'll get

What do we offer?

• Contract: 2-month temporary contract with real possibilities of continuity.
• Working day: 30 h/week, 5 days/week from Monday to Sunday.
• Morning or afternoon shifts: within the time slot between 9:00h and 22:00h.
• Salary: €1,098.69 gross/month.
• In-person training: from 9:00h to 15:00h (Poblenou hub), with a scheduled start from November 02 until November 11.
• Paid training: €20 gross/day.
• Modality: In-person with the possibility of teleworking after completing the adaptation period.

Benefits that matter

• Training plan.

• Free gym access.
• Terrace with views over Barcelona.
• "Bring a friend" program: bonuses of up to €300.
• Language classes to improve your skills.
• Special discounts on technology.
• Unforgettable experiences: weekly activities to foster connection and fun.

The role

We are looking for people passionate about customer service and support, dynamic and familiar with social media, to join us as customer service operators.

Your mission will be to handle customer inquiries for a well-known supermarket chain quickly and satisfactorily.

About Foundever

Foundever is a global leader in customer experience (CX) and business process outsourcing (BPO), providing customer service, sales, and technical support solutions to a wide range of industries. With a workforce of over 100,000 employees across more than 45 countries, the company operates contact centers and digital transformation services for major brands worldwide. Its global headquarters is in Miami, USA, and it is one of the largest CX providers in the world.

In Spain, Foundever has a significant presence with multiple delivery centers in cities such as Madrid, Málaga, Sevilla, and Barcelona. The company is known for its multilingual and multicultural work environment, frequently hiring international professionals for roles supporting various European markets, including German, French, Italian, Dutch, and Portuguese. For international hires, Foundever offers opportunities to work in a dynamic, fast-paced environment with career growth in customer service, sales, AI, and technology, making it an attractive option for those looking to relocate to Spain.

Industry
BPO
Founded
2021
Employees
100,000+
Headquarters
Miami, USA
In Spain
Madrid, Málaga, Sevilla and 1 more

Good to know if you are moving

  • Foundever has multiple offices in Spain, including Madrid, Málaga, Sevilla, and Barcelona, offering a variety of locations for relocation.
  • The company frequently hires for multilingual roles (German, French, Italian, Dutch, Portuguese), making it a good fit for international professionals with language skills.
  • Many positions offer hybrid work models, providing flexibility for employees.
  • Foundever provides opportunities for career growth in customer service, sales, AI, and technology, with roles ranging from entry-level agents to senior technical leads.
  • The company is a global leader in CX, offering a stable and well-established work environment for international hires.

In their own words

About the company & team

We support your training and your work-life balance, studies, or any other professional activity. The only limit is you!

• Move Well: daily routines and tips.
• Eat Well: articles, recipes, and nutritional guides.
• Live Well: tools for work-life balance, stress reduction, and mental health.
• Do Well: well-being + activities with an impact on the community.

Create your best moments. Join the #FoundeverLife

Additional information

The Company is committed to equality, diversity, and inclusion for all individuals and implements a zero-tolerance policy against any form of harassment and discrimination. We promote blind CV screening.

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