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Customer Service Operator

On-site in A Coruña·Full-time·Added 12 days ago (last checked 8 Oct)

Agency
Empatif Staffing

362 open roles

Overview

Work mode
On-site, A Coruña
Contract
Full-time
Hours
Rotating shifts
Languages
Galician

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    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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This job advert was originally written in Spanish.

Requirements

What we're looking for

- Previous experience in customer service or telemarketing is desirable.

- Bilingual level of Galician.

- Availability to work morning and afternoon shifts.

- Ability to work in a dynamic environment and under pressure.

- Basic computer skills and knowledge of customer management tools.

- Positive attitude and customer-oriented mindset.

- Availability to work mainly afternoon shifts.

Pay & benefits

What you'll get

- Joining the department after UNPAID initial training starting on 02/02/2026, from 9:00 a.m. to 3:00 p.m.

- Possibility of continued employment.

- Good working environment.

- Part-time contract of 30/35 hours per week, with the possibility of extending to full-time.

The role

From Micofer by Empatif, we are looking for Teleoperators (m/f) for the customer service department of an important company located in A Coruña city.

What you'll do

Functions:

- Answer customer calls and emails.

- Resolve customer questions and issues effectively.

- Keep a record of interactions with customers.

- Provide and offer detailed information about promotional products and services.

- Build customer loyalty and drive sales through phone contact.

- Collaborate with other departments to improve the customer experience.

About Empatif Staffing

Empatif Staffing is a Spanish staffing and recruitment agency headquartered in Granollers, Barcelona. The company specializes in connecting businesses with temporary and permanent workers across a wide range of sectors, including logistics, manufacturing, food processing, and administration. With a strong presence in Catalonia and other Spanish regions, Empatif manages high-volume hiring campaigns for seasonal roles such as grape harvesting, mussel processing, and summer hospitality, as well as ongoing positions in warehouses and factories.

For international professionals, Empatif offers entry-level opportunities in Spain's industrial and agricultural sectors, often requiring little to no prior experience. The company provides a direct pathway to the Spanish job market, with roles ranging from forklift operators and production line workers to administrative and customer service positions. While most roles require Spanish language skills, some positions, such as commercial roles with French, may be suitable for multilingual candidates. Empatif's focus on temporary and seasonal work makes it a practical option for those seeking immediate employment in Spain.

Industry
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