Inside Sales & Sales Support Iberia

• Being part of a project in a growth and transformation phase, where you will have high levels of autonomy in your day-to-day work.

• Collaborating closely with different areas of the company and acquiring a global vision of the business.

• Permanent contract.

• Perks: flexible working hours, teleworking policy, intensive schedule every Friday and in July and August, meal vouchers, discount on company products.

For our headquarters, located in Sant Just Desvern, we are looking to hire an Inside Sales & Sales Support professional to contribute to the growth of sales in the Spanish and Portuguese markets by combining direct commercial management of a client portfolio with operational and analytical support to the sales team.

This is a key position to ensure the correct execution of commercial initiatives, providing support to the field team and acting as a point of contact for customers, distributors, and other internal stakeholders. We are looking for an organized person, results-oriented and with a strong commercial vocation, capable of combining consultative selling with administrative management and information analysis.

It is an excellent opportunity for a profile with experience in sales or customer success who wants to develop in a dynamic, collaborative, and growth-oriented environment.

Reporting to the Commercial Management, you will be responsible for:

Commercial management and client development

• Managing and developing an assigned client portfolio, ensuring the fulfillment of individual and shared sales objectives.

• Proactively following up on commercial opportunities, quotes, and promotional actions.

• Detecting cross-selling and up-selling opportunities in both existing clients and new contacts.

• Maintaining a close relationship with clients, identifying needs and proposing adapted solutions.

• Contributing to sales growth through active and results-oriented commercial management.

Support to the sales team

• Providing operational support to the national commercial team in the management of opportunities, campaigns, and commercial actions.

• Collaborating with Sales Delegates to ensure the correct execution of commercial plans.

• Participating in the preparation and follow-up of offers, promotions, and commercial agreements.

• Facilitating coordination between clients, the commercial team, and internal departments.

Commercial analysis and reporting

• Keeping the client and commercial opportunity database up to date.

• Preparing sales reports and analyses to support the decision-making of the National Area Manager.

• Analyzing market trends, customer behavior, and results evolution.

• Identifying opportunities for improvement in processes, campaigns, and commercial actions.

Customer service and internal coordination

• Providing an excellent level of customer service, resolving inquiries and incidents in an agile and professional manner.

• Collecting and channeling relevant information from clients to the various departments of the company.

• Collaborating closely with Customer Service, Marketing, Training, Laboratory, Supply Chain, and other internal teams.

• Acting as a link between the market and the organization to ensure an effective response to customer needs.