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Global Customer Engineer

Hybrid in Basque Country·Full-time·Added 3 days ago

Lantek

12 open roles

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Overview

Job details

Permanent contract
Full-time hours.
Hybrid
Only from certain places, per the ad: “Candidates must be based in the Basque Country or nearby”

Requirements

Have the right to work in Spain
Lantek doesn't mention sponsorship in the ad.
Speak native-level Spanish
Listed as a requirement in the ad.
Work in English
English is required, per the ad.
German
The ad asks for German, or counts it in your favour.
French
The ad asks for French, or counts it in your favour.
Be near Basque Country for hybrid days
No relocation package mentioned.
University degree
“Technical background, preferably Computer Engineering.” — per the ad.

Pay & benefits

What you'll get

Permanent contract.
Hybrid work model.
Flexible working hours.
The opportunity to work in a leading company in its sector, committed to constant innovation.
Be part of a dynamic and highly qualified team.

Requirements

What we're looking for

Technical background, preferably Computer Engineering.
Experience in technical projects involving ERP software.
Knowledge of Microsoft environment (Windows, IIS, SQL).
Knowledge of databases: databases management, SQL Server.
Native Spanish speaker.
Advanced level of English. Knowledge of German, French, or other languages will be a plus.

Nice to have

Knowledge of Lantek systems would be desirable.
Knowledge of manufacturing processes in the Sheet Metal industry would be desirable.

The role

As part of the Operations team, this role will provide support to our customers, particularlly those situated in regions where we does not have an established physical presence.

The Customer Application Engineer will diagnose and troubleshoot any software-related problems, help our customers install applications and programs, assist them with computer issues and explain technical details.

What you'll do

The main duties are:

Consult, specify, install, configure, and provide support on issues related to: Lantek systems software suite, database server and CAD/CAM integration.
Support and implement customer projects in Lantek software.
Define solutions in exchange with customers.
Create specifications according to the customer's requirements.
Train customers and employees in Lantek systems (on-site and online).

About Lantek

Lantek is a global leader in CAD/CAM and MES software solutions for the sheet metal and machinery industry. The company provides advanced digital manufacturing software that helps manufacturers optimize their production processes, from design and nesting to cutting and bending. With over 35 years of experience, Lantek has established itself as a key player in the Industry 4.0 landscape, serving thousands of customers worldwide and operating in over 20 countries.

Lantek was founded in Vitoria-Gasteiz, Spain, and maintains a strong presence in its home country. The company's Spanish headquarters is located in Vitoria-Gasteiz, where many of its engineering and product development roles are based. For international professionals, Lantek offers a multicultural environment with colleagues from around the world, and its position in the Basque Country provides a unique lifestyle opportunity combining a tech career with a high quality of life. The company is actively hiring software engineers and product managers, making it an attractive option for those looking to relocate to Spain.

Industry: Industrial Software
Founded: 1986
Employees: 250–500
Headquarters: Vitoria-Gasteiz, Spain
In Spain: Vitoria-Gasteiz
Website: lantek.com

Good to know if you are moving

Lantek's headquarters is in Vitoria-Gasteiz, a mid-sized city in the Basque Country, offering a more relaxed lifestyle compared to Madrid or Barcelona.
The company works in English as its corporate language, making it accessible for international professionals who do not speak Spanish.
Lantek offers flexible working arrangements and a multicultural team, with employees from various European countries.
The company is a global leader in its niche, providing opportunities to work with cutting-edge Industry 4.0 technologies.
Spain's digital nomad visa and startup ecosystem make it relatively straightforward for international tech talent to relocate to the Basque Country.

In their own words

About the company & team

For the Bilbao office (Iberdrola Tower) and/or the Vitoria office (Álava Technology Park). Candidates must be based in the Basque Country or nearby

Lantek is a leading multinational company in software solutions for the industrial sector, specialized in Industry 4.0 and digital transformation.

With over 400 professionals and presence in 16 countries, we are committed to continuous innovation to optimize manufacturing processes on a global scale.

All open roles at Lantek