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Museum Sales Service Assistant

On-site in Figueres·Full-time·Added 2 days ago (last checked 28 Oct)

MagmaCultura

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Our summary

Work mode: On-site, Figueres
Contract: Full-time
Spanish: Fluent
Other languages: Catalan
Education: Vocational training (FP Grado Medio)

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The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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This job advert was originally written in Catalan.

Requirements

What we're looking for

Academic training: Vocational training (CFGM), Degree, Bachelor's degree in Art History, Fine Arts, History, Tourism, Humanities, Audiovisual Communication, Anthropology, Cultural Management or equivalents.
Languages: native or bilingual Catalan and Spanish. Any other additional language will be valued.
Previous experience in customer service or similar positions.
Your essence: we are looking for a dynamic person, with the ability to adapt to different environments, a spirit of improvement, and an interest in connecting with people. If you enjoy teamwork and possess empathy, this is your place!

Pay & benefits

What you'll get

Real impact in the cultural sector: joining a leading organization in the management of cultural projects.
Space for your development: we bet on your talent. We offer you an ideal environment for constant learning.
Working day and hours

1. High season (HS) period: from June 1st to September 30th

Week A: Monday to Wednesday, from 10:00 to 14:30; Thursday and Friday, from 10:00 to 19:00.
Week B: Monday to Wednesday, from 10:00 to 14:30; Saturdays and Sundays, from 10:00 to 19:00.

2. Low season (LS) period: from October 1st to May 31st

Week A: Tuesday to Friday, from 10:00 to 14:30.
Week B: Tuesday to Friday, from 10:00 to 14:30, and Saturdays and Sundays, from 10:00 to 19:00.
Contract: temporary.
Start date: immediate.
Location: Figueres.

The role

We are looking for a dynamic Sales Service Assistant with a vocation for service to join the team of a unique heritage site.

What you'll do

Watch over the facilities and heritage: take care of the spaces, equipment, materials, and museographic elements of the facility, reporting any incidents to coordination.
Coordinate opening and closing operations: execute daily protocols for turning on and off lights, museographic systems, and general preparation of the space.
Provide support for the visitor experience: provide support in the use of museographic elements (especially audio guides) and attend to basic information needs regarding the tour.
Control access and the flow of the rooms: organize the circulation of visitors and groups, controlling access and ensuring compliance with the center's guidelines in a friendly manner.
Collaborate in audience studies: participate in data collection and user satisfaction surveys for the continuous improvement of the service.

About MagmaCultura

Magmacultura is an international cultural management company specializing in the design and management of cultural, educational, tourism, and communication projects. With over three decades of experience, it offers comprehensive management of cultural assets, including museums, immersive spaces, and digital cultural centers, along with services such as cultural mediation, event management, and educational programs.

Magmacultura operates across Spain, with current vacancies in cities including Madrid, Barcelona, Valencia, Santander, and others. The company's work culture emphasizes public-facing roles in cultural venues, requiring strong language skills (e.g., English, French, Basque) and a passion for cultural dissemination. For international professionals, opportunities exist in roles such as cultural informers, educators, and front-of-house staff, often with weekend or shift work.

Industry: Cultural Services
In Spain: Madrid, Barcelona, Valencia and 10 more

Good to know if you are moving

Magmacultura manages cultural projects across multiple Spanish regions, with job openings in cities like Madrid, Barcelona, Valencia, and Santander.
Many roles require language skills, such as English B2/C1, French, or Basque, making them accessible to international candidates.
Positions include public-facing roles like cultural informers, ticket sellers, and VR experience guides, often with weekend or shift schedules.
The company has over 30 years of experience in cultural management, indicating stability and a broad network of cultural venues.
Some roles are temporary or project-based, such as for specific exhibitions or seasonal events.

In their own words

About the company & team

Magmacultura was born with the conviction that culture transforms. Today, more than 30 years later, we continue to be the same company: passionate, approachable, and committed to bringing heritage, art, and knowledge closer to people.

We conceptualize, design, manage and communicate cultural, educational and tourism projects, with museums, cultural centers and heritage spaces as our main areas of activity. Join our team!

Additional information

At Magmacultura, we firmly believe that, to care for the plurality of our audience, we must first guarantee it from within. Therefore, we ensure selection processes that are open, equitable, and completely free of discrimination based on sex, origin, age, functional diversity, sexual orientation, gender identity, religion, or any other personal or social condition.

We have an active Equality Plan that supports our real commitment to equal opportunities at all levels of the organization. Here, all candidacies are evaluated based on criteria of talent, motivation, and potential.

All open roles at MagmaCultura