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Telephone Surveyor (Catalan)

Hybrid in Spain·Full-time·Added 3 days ago (last checked 13 Oct)

Agency
Manpower España

772 open roles

Overview

Salary
€9.81 an hour
Work mode
Hybrid, Spain
Contract
Full-time
Languages
Catalan

Visa options

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    The advert says visa sponsorship isn’t available for this role.

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

  • A high level of Catalan and Spanish is essential.
  • Good communication and active listening skills.
  • Ability to follow scripts and work procedures.
  • Agility in the use of IT tools.
  • Basic knowledge of CRM and Excel.
  • Organized, responsible person oriented towards service quality.
  • Neutral accent and good diction.

Nice to have

  • Previous experience in telephone assistance, surveys, or customer service (valued).

Pay & benefits

What you'll get

  • Contract through Manpower.
  • Full-time position, 40 hours per week.
  • Schedule:
    • Monday to Thursday from 09:00 to 18:00 h (1 hour for lunch).
    • Friday from 09:00 to 15:00 h.
  • Hybrid modality:
    • 3 days of on-site work.
    • 2 days of remote work.
  • Work center in Mas Blau I (El Prat de Llobregat).
  • Salary of €9.81 gross/hour.
  • Approximate monthly gross salary of €1,570.
  • Approximate annual gross salary of €18,840.
  • Possibilities of joining the company's permanent staff.

The role

Telephone Surveyor (Catalan) | Customer Service | Hybrid (M/F/X) Telephone Surveyor (Catalan) | Customer Service | Hybrid (Mas Blau)

At Manpower, we are selecting a Telephone Surveyor with Catalan to join a major company located in Mas Blau I (El Prat de Llobregat).

If you enjoy interacting with people, have communication skills, and want to develop your professional career in a dynamic environment, we want to meet you!

What you'll do

  • Conducting telephone surveys to customers.
  • Telephone contact for information gathering and service assessment.
  • Recording responses and information obtained during surveys.
  • Ensuring the quality and reliability of the collected data.
  • Resolving basic doubts from participants during the call.
  • Information management through CRM and IT tools.
  • Following established procedures for conducting surveys.
  • Preparation and updating of activity records.

What are we looking for?

We are looking for communicative, organized people with a customer orientation, who enjoy providing telephone assistance and gathering information rigorously. You will be part of a stable project within a leading company in its sector.

About Manpower España

Manpower is a global workforce solutions company and a pioneer in the staffing industry, operating in over 70 countries and connecting millions of people with meaningful work each year. The company provides a wide range of services including recruitment, workforce management, and career development, serving clients across various sectors from industrial to administrative.

In Spain, Manpower has a strong presence with offices in major cities, offering local and international professionals access to a broad network of employers. The company is known for its inclusive hiring practices and support for international candidates, making it a relevant option for professionals relocating to Spain.

Industry
Staffing
All open roles at Manpower España
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