Dutch-speaking Customer Service Representative
Transcom4d ago2 locations
Dutch-speaking Customer Service Representatives are needed for the Odido project in Alicante.
Hybrid in Alicante
The English-language job board for Spain
87,000+ live jobsCustomer Service Representative with Catalan
Remote from Spain·Part-time·Added 2 days ago
Still open when we checked on 8 Oct
Overview
Job details
€1,098 a month
Gross, as stated in the ad.
Part-time
Per the ad.
Fully remote
Only from certain places, per the ad: “es imprescindible residir en Barcelona, pero una vez realizada la formación podrás trabajar desde casa”
Requirements
Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Catalan
The ad asks for Catalan, or counts it in your favour.
Skills
This job was automatically translated to English.
Requirements
What we're looking for
To succeed in this role, you need to meet the following requirements:
- Native level of Catalan.
- Residence in Barcelona.
- Interest in customer-facing roles.
- Regular use of computer tools.
The role
Customer Service Representative (CSR)
Do you live in Barcelona and want to work in customer service from home answering calls in Spanish and Catalan? Do you like listening to and helping others?
We are looking for new colleagues to join our customer service team.
Join Transcom as a Customer Service Teleoperator!
In this position, you will be the voice of one of the leading airlines in the Spanish market.
How you'll work
What do we offer?
- Initial IN-PERSON training between Thursday 22/10/2026 and Monday 09/10/2026. Training takes place Monday to Friday from 10:00 to 16:00. The training is subsidized once the probationary period has been completed.
- Contract start date Tuesday 10/11/2026
- Initial 4-month contract with the option of continuity.
- 30-hour work week from Monday to Sunday. (Maximum 2 weekends per month; in case you work the weekend, you will have the corresponding days off during the week).
- MORNING or AFTERNOON shift of your choice.
- Salary of €1098 gross /monthly according to the Contact Center agreement with Teleoperator Category + INCENTIVES for quality.
- Work modality: 100% teleworking (it is essential to reside in Barcelona, but once the training is completed you will be able to work from home)
- Employee discount club, and Transcom Care (social activities).
- We are proud to say that 90% of our Managers and Directors started their careers as agents, a clear sign of our career development plan.
About Transcom
Transcom is a global leader in customer experience (CX) services, providing outsourced customer care, sales, and technical support solutions to a wide range of industries, including telecommunications, e-commerce, and technology. With operations across multiple countries and a workforce of tens of thousands, Transcom helps brands deliver consistent, high-quality customer interactions through omnichannel support, including voice, chat, and social media. The company focuses on combining people, process, and technology to drive customer satisfaction and operational efficiency for its clients.
In Spain, Transcom operates several contact centers, primarily in Madrid and Barcelona, serving both local and international clients. The company is known for its multilingual workforce, making it an attractive employer for international professionals who speak multiple languages, as many roles require fluency in English, German, French, or other European languages. Transcom offers structured training, clear career progression paths, and a dynamic, fast-paced work environment, making it a solid entry point for those looking to build a career in customer experience and BPO services in Spain.
- Industry
- Customer Experience Services
- Founded
- 1995
- Employees
- 10,000–50,000
- Headquarters
- Stockholm, Sweden
- In Spain
- Madrid, Barcelona
- Website
- transcom.com
Good to know if you are moving
- Transcom frequently hires multilingual customer service agents in Spain, with roles requiring languages like English, German, French, and Dutch, making it accessible for international candidates.
- The company provides paid training and onboarding programs to help new hires adapt to client-specific processes and tools.
- Work schedules often include shifts, including evenings and weekends, which may be a consideration for work-life balance.
- Transcom offers opportunities for internal career growth, such as team leader or quality analyst positions, for high performers.
- Spain offices are located in major cities like Madrid and Barcelona, offering good public transport connectivity and a vibrant urban lifestyle.
In their own words
About the company & team
Transcom is a global specialist in customer experience that provides CX consulting services, customer service, sales, technical support, and collections through our extensive network of contact centers and agents working from home.
We are 30,000 customer experience specialists across more than 85 contact centers in 29 countries, providing services in 33 languages to international brands across various sectors.
That's who we are.
Every day, someone like you begins their adventure at Transcom. Let us discover your potential, and we'll turn it into key skills for your future. We work as a team and are always looking for positive change.
We care about others, and we are committed to both our customers and ourselves. We keep our minds open and are always willing to learn and grow. With a positive attitude, there will be no limits you can't reach.
Do you want to be part of a team that values talent and diversity?
We are waiting for you at Transcom!
Additional information
Transcom is a company committed to equal opportunities between men and women.
Dutch-speaking Customer Service Representative for the Odido project. The role involves answering queries about mobile, internet, and TV services while identifying sales opportunities.
Remote from SpainNo Spanish needed
Insurance Teleoperator - Monday to Friday Morning Shift
Transcom1w ago
Insurance teleoperator role focused on contacting clients to offer additional coverage. The position offers a morning shift from Monday to Friday in Seville.
€1.1k a monthSpain
Renewable Energy Teleoperator
Transcom1w ago
This role involves advising and closing renewable energy contracts for potential customers. It offers a stable Monday-to-Friday schedule with hybrid work options. Candidates must reside in Seville.
€1.1k a monthHybrid in Spain
Customer Service Representative - Barcelona
Transcom1w ago
Customer service representatives will assist clients via phone and email for major brands. The role offers a monthly gross salary and a fixed weekday schedule.
Remote from SpainNo Spanish needed
Operations Manager Alicante
Transcom1w ago
You will lead new client accounts and drive growth within a customer experience environment. The role offers professional development, a flexible schedule, and a modern office.
AlicanteFluent Spanish
Retail Customer Service Representative (Inbound Calls)
Transcom1w ago
This role involves handling inbound calls for a major retail company to resolve customer inquiries and issues.
Spain
You will handle inbound calls for a major retail company, managing inquiries and resolving issues. The role offers initial training and career development opportunities in a motivating environment.
Spain
Customer Service Teleoperator (Inbound Calls Only)
Transcom1w ago
Customer service representative handling inbound calls for a major retail and e-commerce company. The role offers initial training and career development opportunities.
Spain
French-speaking Customer Service Representative for MediaMarktSaturn. The role involves handling inbound calls and resolving customer inquiries. Candidates must already reside in Spain.
Remote, AlicanteNo Spanish needed
Customer Service Team Leader
Transcom2w ago
You will manage a team of Customer Service Representatives to optimize performance and quality. The role offers a collaborative environment with continuous leadership support and training.
SpainConversational Spanish
Dutch-speaking Customer Service Representative for the Odido project in Alicante. The role involves answering questions about mobile, internet, and TV services while identifying sales opportunities.
Hybrid in AlicanteNo Spanish needed
6d ago
Telephone Surveyor (Catalan) | Customer Service | Hybrid (Mas Blau)(H/M/X)
Hybrid in Spain
€9.81
🇪🇸
🇬🇧
🇬🇧
€24k
🇬🇧
🇬🇧
🇬🇧
US$20 - US$27
🇬🇧 🇪🇸