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Claims Handler

On-site in Bilbao·Full-time·Added today (last checked 13 Nov)

Agency
Manpower España

720 open roles

Our summary

Salary
€1,750 a month
Work mode
On-site, Bilbao
Contract
Fixed-term, full-time hours
Spanish
Expected (ad in Spanish)

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

✨ Administrative or processing experience
Will allow you to quickly understand processes, maintain order in documentation, and manage each file with agility and rigor.

✨ Clear communication and customer orientation
Will help you offer a human, resolute, and close service experience, especially in moments when the insured party needs clarity.

✨ Organizational capacity and method
Will be key to prioritizing cases, meeting milestones, and maintaining impeccable management in an environment with a high flow of information.

Nice to have

✨ Experience in call centers or telephone assistance (valued)
Will allow you to carry yourself with confidence in direct communication with insured parties and in resolving doubts.

✨ Previous knowledge in claims (not essential)
Accelerates your learning curve and will allow you to add value from day one.

Pay & benefits

What you'll get

✅ Stable and predictable schedule
You will enjoy a workday from 8:00 to 17:00 from Monday to Thursday and until 15:00 on Fridays, allowing you to organize yourself and disconnect early to start the weekend.

✅ Competitive remuneration
€1,750 gross per month, recognizing your experience and responsibility in claims management.

✅ Location in Torre Iberdrola
You will work in a modern environment, well-connected and with services that facilitate your day-to-day life.

✅ 6-month temporary contract
An opportunity to join a solid project, acquire specialized experience, and expand your career in the insurance sector.

The role

If you are motivated by supporting people during moments when they need clarity, agility, and a human touch, this role will allow you to make a difference from day one.

Joining this project is an opportunity to continue growing in the claims area within a stable environment, with clear processes and a schedule that will allow you to balance your personal and professional life.

Your mission will be to accompany the insured party through a process that is sensitive for them, guaranteeing agile, rigorous, and human management that provides peace of mind at every step.

You will have a direct impact on service quality, ensuring a smooth, clear customer experience aligned with the company's standards.

What you'll do

  • You will comprehensively manage daily short-term disability claims, guaranteeing agile and precise processing.

  • You will perform follow-ups in the applications, prioritizing timelines and ensuring that each file progresses without friction.

  • You will assist insured parties by telephone and email, building trust and offering a close experience in every interaction.

About Manpower España

Manpower is a global workforce solutions company and a pioneer in the staffing industry, operating in over 70 countries and connecting millions of people with meaningful work each year. The company provides a wide range of services including recruitment, workforce management, and career development, serving clients across various sectors from industrial to administrative.

In Spain, Manpower has a strong presence with offices in major cities, offering local and international professionals access to a broad network of employers. The company is known for its inclusive hiring practices and support for international candidates, making it a relevant option for professionals relocating to Spain.

Industry
Staffing

In their own words

Additional information

If this role fits you and you want to contribute your experience to a project with a real impact on people's lives, we want to meet you!
Apply and take the next step in your professional development.

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