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Car Insurance Claims Operator

On-site in Madrid·Full-time·Added today (last checked 5 Nov)

Agency
Grupo Crit

815 open roles

Our summary

Salary
€18,000 a year

About €1,370 a month after tax.

Hours
Monday to Friday
Work mode
On-site, Madrid
Contract
Fixed-term, full-time hours

Visa options

  • The ad doesn’t mention sponsorship

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

Nice to have

This job advert was originally written in Spanish.

Requirements

What we're looking for

If you enjoy dealing with customers, have communication skills, and want to develop your career in the insurance sector, we want to meet you!

  • At least 1 year of experience in customer service, administrative management, or teleoperator positions.
  • Good command of office tools, especially Excel.
  • Excellent oral and written communication skills.

Pay & benefits

What you'll get

What do we offer?

  • 3-month temporary contract, with the possibility of continuity.
  • Salary: €18,000 gross per year.

The role

Are you passionate about customer service and looking to join a dynamic team within the insurance sector?

We are looking to hire an Auto Claims Teleoperator to manage and support policyholders of a major insurance company, offering close, agile, and high-quality service.

What you'll do

  • Telephone customer service for policyholders in the Auto line of business.
  • Information and follow-up on the status of claims.
  • Registration and updating of data in internal management platforms.
  • Coordination and follow-up of incidents to guarantee correct resolution.
  • Administrative management associated with claim files.
  • Compliance with established quality standards and response times.

How you'll work

  • Full-time schedule from Monday to Friday.
  • Schedule: from 9:00 AM to 6:00 PM.

About Grupo Crit

Grupo Crit is a French staffing and recruitment group headquartered in Paris, providing temporary work, permanent placement, and HR outsourcing services across multiple industries. With a strong presence in France and expanding operations in Spain, the company connects businesses with skilled workers in sectors such as logistics, manufacturing, administration, and technical trades. The group operates through a network of local agencies, offering flexible employment solutions to both companies and job seekers.

In Spain, Grupo Crit has a significant footprint with numerous job openings across regions like Madrid, Barcelona, Zaragoza, and Andalusia, reflecting its role as a major employer in the country's staffing sector. The company's work culture is centered on operational efficiency and matching talent with client needs, making it a practical entry point for international professionals seeking temporary or permanent roles in Spain, particularly in industrial and administrative positions. However, as a staffing agency, its relevance to international hires is primarily through the roles it manages rather than a distinct corporate culture.

Industry
Staffing
All open roles at Grupo Crit
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