Motor Claims Handler - Madrid

Who are we looking for?

We are looking for professionals who must have a university degree, preferably in Law, Business Administration, or a related field.

We are looking for professionals with at least 1 year of experience in a similar position.

The selected candidate must demonstrate a high level of customer service skills, planning and organization, as well as excellent communication and negotiation abilities.

Candidates holding a Disability Certificate of 33% or higher will be positively valued.

At Reale Seguros, we offer the experience and stability that only a large company with a long history can provide. The place of employment will be in our office in central Madrid with a full-time or intensive schedule depending on the time of year. A temporary contract is offered with an attractive salary and interesting social benefits. Reale Seguros holds the highest-rated recognitions for working in a company: Great Place to Work, Family-Responsible Company, Equality in the Company, and Rational Hours Seals.

MOTOR PROPERTY CLAIMS HANDLER - MADRID (temporary)

What will you have to do?

The role of Claims Handler for Material Damage Auto Claims involves carrying out the activities associated with claims processing, in accordance with management guidelines, to provide quality service to customers.

Some of the more specific duties of the Claims Handler for Material Damage Auto Claims:

Open and review assigned claims files, in order to request the necessary documentation for their acceptance/rejection based on the coverages contracted.

Establishing and reviewing claim reserves to ensure they match the actual cost of the claim.

Handling calls and visits from brokers and policyholders, requesting information about the status of their claim and ensuring quality service.

Performing tasks related to claims processing, until their settlement, in accordance with procedures established by management.

Processing claim payments and corresponding reviews, with the aim of properly closing the files.

Filing documentation in physical or electronic format within the claim files.