Host/Hostess

What We Are Looking For...

Are you passionate about gastronomy, hospitality, and delivering an exceptional guest experience?

We are looking for someone with a genuine passion for hospitality, excellent personal presentation, strong attention to detail, outstanding organizational skills, and a natural, professional communication style.

What We Expect From You...

• A natural ability to communicate, creating a sense of trust, elegance, and warmth from the very first interaction.
• A genuine passion for hospitality and exceptional guest service.
• Previous experience as a Hostess, Restaurant Receptionist, Guest Relations professional, or in a similar position within luxury hotels, fine-dining restaurants, or high-end hospitality establishments.
• Excellent personal presentation and a professional attitude.
• Strong organizational skills and attention to detail, particularly in dynamic and demanding environments.
• A team-oriented mindset and the ability to communicate effectively with different departments.
• A genuine passion for delivering personalized, attentive, and precise service.
• The ability to remain calm, composed, discreet, and solution-oriented in different situations.
• Fluent communication skills in English and Spanish. Additional languages will be considered an advantage.
• Valid authorization to work in Spain.

What We Offer...

• An attractive salary above market standards.
• The opportunity to travel the world with special rates at more than 9,500 Marriott hotels through the "Explore Rate" program, also available for family members, partners, and parents.
• Enjoy our culinary offerings with a 20% discount at our hotels and a 50% discount at the resort.
• Up to 75% off flights for employees residing in Tenerife.
• Corporate benefits and discounts on leisure activities and travel.
• A special birthday gift.
• The opportunity to enjoy the resort as a guest after one year of service - a truly unique experience.
• An additional holiday bonus payment.
• Innovative training programs and professional development opportunities.
• Career growth opportunities within an international company.
• Complimentary meals in the Employee Dining Room.
• Uniform and uniform cleaning provided.
• Employee celebrations and events, including outings, anniversaries, and special weeks.
• Activities and initiatives that contribute to the local community.

HOSTESS - VERDE MAR JOIN OUR TEAM!

Verde Mar is a restaurant where hospitality, quality, and a carefully curated culinary offering come together to create memorable dining experiences. We are committed to providing exceptional service, paying attention to every detail, and offering our guests a warm and personalized welcome from the moment they arrive.

Join our team as a Hostess at Verde Mar!

As a Hostess at Verde Mar, you will play a key role in shaping the guest experience from the very first interaction. You will be part of a professional team committed to excellence, ensuring every guest receives a warm, elegant, and personalized welcome while contributing to a memorable dining experience.

Your Responsibilities Include...

• Welcome and greet guests with warmth, elegance, and professionalism, creating an excellent first impression.
• Manage guest reception and escort guests to their tables in accordance with the restaurant's service standards.
• Manage and organize reservations, arrivals, table assignments, and changes throughout the service.
• Maintain an up-to-date understanding of table availability and the restaurant layout to optimize the flow of service.
• Communicate and coordinate closely with the Front of House team, kitchen, reservations, and other departments to ensure smooth and efficient operations.
• Handle telephone calls, guest enquiries, and requests with professionalism, discretion, and efficiency.
• Manage waiting times and communicate estimated times clearly while maintaining a positive, guest-focused attitude.
• Identify and communicate guest preferences, special occasions, dietary requirements, and any other relevant information to the appropriate team members.
• Develop a strong knowledge of the restaurant's culinary concept, products, ingredients, and philosophy to provide guests with accurate and relevant information.
• Maintain a warm and professional relationship with guests throughout their experience, anticipating their needs whenever possible.
• Handle special requests and guest concerns with empathy, discretion, and a solution-oriented approach, involving the appropriate manager when necessary.
• Ensure that the reception area, entrance, and guest-facing spaces are always clean, organized, and presented according to the restaurant's standards.
• Support the Front of House team with any additional tasks required to ensure the smooth running of the service.
• Actively contribute to maintaining the restaurant's quality and service standards, paying attention to every detail of the guest experience.