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Customer Service Manager

On-site in Castelldefels·Part-time·Added over 6 years ago (last checked 28 Oct)

McDonald's Spain

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Our summary

Work mode: On-site, Castelldefels
Contract: Permanent, part-time hours
Education: Compulsory secondary education (ESO)

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Skills

Cleaning

This job advert was originally written in Catalan.

The role

COMPANY DETAILS: 2005 Castell S.L.U

JOB OFFER: Customer Service Representative.

JOB DUTIES: The role of Customer Service Representative is understood as the ultimate ambassador of Hospitality and Image of our restaurant. They are the main person responsible for ensuring a good EXPERIENCE for our customers. The main tasks of customer service staff are: welcoming our customers; enforcing safety

NUMBER OF VACANCIES: 3

CONTRACT TYPE: Permanent

CONTRACT DURATION: Permanent with a 2-month probationary period.

EXPECTED START DATE: Immediate.

GROSS SALARY: Information provided at the personnel interview.

Job description

WORK SCHEDULE: Rotating shifts - Flexible hours accepted - Part-time.

CANDIDATE REQUIREMENTS

AGE: 18-30 years.

REGULATED EDUCATION: Compulsory Secondary Education.

WORK EXPERIENCE: It will be valued, although it is not essential.

REQUIRED

Good image

Friendly and positive character

Availability to work on weekends

Quick adaptation to new environments

OTHER REQUIREMENTS

Proactive person accustomed to working in a team

Professionalism and punctuality

If you believe you fit the profile, you are a proactive person and you are eager to be part of a great team, sign up for the vacancy. We are waiting for you!

Requirements

CANDIDATE REQUIREMENTS: AGE: 18-30 years. FORMAL EDUCATION: Compulsory Secondary Education. WORK EXPERIENCE: We value it, although it is not essential. ESSENTIAL: Good image, Kind and positive character, Availability to work weekends, Speed of adaptation to new environments. OTHER REQUIREMENTS: Proactive person accustomed to working in a team, Professionalism and punctuality

About McDonald's Spain

McDonald's is the world's largest fast-food restaurant chain, operating over 40,000 locations in more than 100 countries. In Spain, McDonald's is a major quick-service restaurant employer, with hundreds of restaurants across the country, from large cities to coastal towns. The company's operations in Spain are managed through a network of franchisees and corporate locations, offering roles in restaurant management, customer service, and food preparation.

For international professionals, McDonald's Spain offers widespread entry-level and management opportunities in a structured, globally recognized environment. The company is known for its training programs and career progression, with many managers starting as crew members. Spanish language skills are typically required for customer-facing roles, but the company's global brand and standardized operations make it a familiar and accessible employer for newcomers to Spain.

Industry: Fast Food
Founded: 1940
Employees: 100,000+
Headquarters: Chicago, USA
In Spain: Madrid, Barcelona, Sevilla and 7 more

Good to know if you are moving

McDonald's Spain operates over 500 restaurants across the country, providing opportunities in many cities and towns.
The company offers structured training and career advancement programs, with many managers promoted from crew positions.
Spanish language proficiency is typically required for customer-facing roles, but the global brand and standardized procedures ease the transition for international staff.
McDonald's Spain is known for its inclusive hiring practices, including roles specifically for people with disabilities.
Positions are often part-time and flexible, making them accessible for those relocating or studying in Spain.

All open roles at McDonald's Spain