Front Office Manager Meliá Sierra Nevada

Granada, Spain·Added 5 days ago

Meliá Hotels

305 open roles

What they ask for

  • Have the right to work in Spain

    Meliá Hotels doesn't mention sponsorship in the ad.

  • Work on-site in Granada

    No relocation package mentioned.

You'll most likely need Spanish to apply.This job was automatically translated to English, .

The role

What you'll do

  • You will support the coordination of the reception department, ensuring excellence in daily operations.
  • You will inspire and train the team, fostering a positive environment of continuous learning.
  • You will perform and supervise check-in and check-out processes, guaranteeing agile and high-quality service.
  • You will manage and provide support for the use of Opera PMS, ensuring the correct operation of the system.
  • You will attend to our guests in English and Spanish, guaranteeing closeness and confidence in communication.
  • You will contribute to achieving the hotel's objectives, always with a team spirit.

description

"The world is yours with Meliá"

Discover an endless path at Meliá, where opportunities for growth and development are infinite. Immerse yourself in a journey that will take you to work in various countries and become part of our extensive global family.

What we will love to know about you

  • Previous experience in hotel reception and team leadership.
  • Solid knowledge of Opera PMS and check-in/check-out processes.
  • Fluent level of English (other languages will be valued).
  • Passion for hospitality and a people-oriented mindset.
  • Empathy, communication skills, and the ability to motivate and train.
  • Desire to grow within Meliá and leave your mark on our team.

Pay & benefits

What you'll get

  • My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.
  • My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.

As Front Office Manager at Meliá Sierra Nevada, your mission will be to manage the area, leading the reception team and ensuring that every guest lives a unique experience from their arrival. You will be an ambassador of our culture, driving the motivation, training, and growth of the team, always conveying the Meliá essence in every interaction.

About Meliá Hotels

Meliá Hotels International is a Spanish hotel company and one of the world's largest resort hotel chains. Founded in Palma de Mallorca in 1956, the company operates over 350 hotels across more than 40 countries, spanning brands such as Gran Meliá, Meliá, ME by Meliá, Innside by Meliá, and Paradisus. The company is a global leader in the hospitality industry, with a strong focus on leisure and business travel, and is known for its Mediterranean heritage and premium service standards.

Meliá has a very significant presence in Spain, its home market, with a wide network of hotels across the Balearic Islands, the Canary Islands, and the mainland. The company is a major employer in Spain, offering a wide range of roles in hotel operations, food and beverage, and management. For international professionals, Meliá offers opportunities to work in a dynamic, multicultural environment within a leading global hospitality brand, with roles often requiring Spanish language skills and a passion for customer service.

Industry
Hotels
Founded
1956
Employees
40,000–50,000
Headquarters
Palma de Mallorca, Spain
In Spain
Palma de Mallorca, Madrid, Barcelona and 17 more
Website
melia.com

Good to know if you are moving

  • Meliá is a Spanish company, so working there offers a direct path to living and working in Spain, particularly in popular tourist destinations like the Balearic and Canary Islands.
  • The company operates a large number of hotels in Spain, providing many job opportunities in various departments such as food & beverage, housekeeping, and front office.
  • As a global hotel chain, Meliá has a multicultural workforce, and English is often used in international tourist destinations, making it accessible for non-Spanish speakers.
  • The company offers internal mobility and career development opportunities within its extensive portfolio of hotels in Spain and worldwide.
  • Many roles, especially in food & beverage and housekeeping, may require Spanish language skills to interact with local staff and guests.

In their own words

Additional information

At Meliá Hotels International we are committed to equal opportunities between women and men in the workplace, with the support of management and the principles contained in our Human Resources policies. We also care about spreading a corporate culture committed to effective equality throughout the entire workforce, and raising awareness of the need to act jointly and globally.

We promote our commitment to equality and diversity, avoiding any type of discrimination, especially that related to disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees is fundamental to our success as a global company.

Furthermore, we are committed to the sustainable growth of our sector through a great, socially responsible human team. In this regard, our motto is "Towards a sustainable future, from a responsible present" Thanks to all our collaborators we make this possible.

To protect you and avoid fraud in the selection processes, we invite you to consult our recommendations on the page "Protect your application".

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