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Members Relations Trainee - Club by Melia - GM Palacio de Isora

On-site in Santa Cruz de Tenerife·Added today (last checked 28 Oct)

Meliá Hotels

278 open roles

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Our summary

Work mode: On-site, Santa Cruz de Tenerife
Languages: German, French, Portuguese
Benefits: Flexible pay plan

Visa options

The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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This job advert was originally written in Spanish.

Requirements

What we're looking for

·Possibility of signing an internship agreement

·Passion for hospitality.

·Proactive, positive, and results-oriented attitude.

·Excellent communication skills and customer orientation.

Nice to have

•Training in Tourism, Business Administration, Marketing, or International Trade.

•Fluent English (valuable second language: French, Portuguese, or German).

Pay & benefits

What you'll get

My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.
My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.

Members Relations Trainee - Club by Meliá - GM Palacio de Isora

📍 [ALCALÁ, GM PALACIO DE ISORA] | 🕐 Internship

The role

"The world is yours with Meliá"

Discover an endless path at Meliá, where opportunities for growth and development are infinite. Immerse yourself in a journey that will take you to work in various countries and become part of our extensive global family.

Club by Meliá is the team that markets Meliá's premium vacation program/membership: it offers travel flexibility throughout the year and exclusive benefits for its members, with different membership levels (Infinite Blue, Red, and Black). You will help your clients to vacation more, better, and under better conditions.

Being part of Club by Meliá means joining a global company passionate about hospitality, service excellence, and lasting relationships with our customers.

The Club by Meliá Sales Advisor is the brand's commercial ambassador, responsible for offering consultative sales experiences focused on understanding the client's needs and providing them with the best solution. The Guest Concierge is the first ambassador of Club by Meliá, responsible for offering exceptional and close service, using every contact with the guest as an opportunity to create a connection, inspire trust, and awaken interest in learning about the benefits of Circle by Meliá.

Attention to and resolution of member inquiries.
Management and updating of databases.
Follow-up on member needs and requests.
Support in the organization of events and activities.
Communication with members via email and other channels.
Support in administrative tasks of the department.
Collaboration to improve member experience and satisfaction.

About Meliá Hotels

Meliá Hotels International is a Spanish hotel company and one of the world's largest resort hotel chains. Founded in Palma de Mallorca in 1956, the company operates over 350 hotels across more than 40 countries, spanning brands such as Gran Meliá, Meliá, ME by Meliá, Innside by Meliá, and Paradisus. The company is a global leader in the hospitality industry, with a strong focus on leisure and business travel, and is known for its Mediterranean heritage and premium service standards.

Meliá has a very significant presence in Spain, its home market, with a wide network of hotels across the Balearic Islands, the Canary Islands, and the mainland. The company is a major employer in Spain, offering a wide range of roles in hotel operations, food and beverage, and management. For international professionals, Meliá offers opportunities to work in a dynamic, multicultural environment within a leading global hospitality brand, with roles often requiring Spanish language skills and a passion for customer service.

Industry: Hotels
Founded: 1956
Employees: 40,000–50,000
Headquarters: Palma de Mallorca, Spain
In Spain: Palma de Mallorca, Madrid, Barcelona and 17 more

Good to know if you are moving

Meliá is a Spanish company, so working there offers a direct path to living and working in Spain, particularly in popular tourist destinations like the Balearic and Canary Islands.
The company operates a large number of hotels in Spain, providing many job opportunities in various departments such as food & beverage, housekeeping, and front office.
As a global hotel chain, Meliá has a multicultural workforce, and English is often used in international tourist destinations, making it accessible for non-Spanish speakers.
The company offers internal mobility and career development opportunities within its extensive portfolio of hotels in Spain and worldwide.
Many roles, especially in food & beverage and housekeeping, may require Spanish language skills to interact with local staff and guests.

In their own words

About the company & team

We are one of the leading Spanish hotel chains, with more than 350 hotels in 40+ countries and 8+ brands (Gran Meliá, ME by Meliá, Paradisus, Meliá, INNSiDE, Sol, The Meliá Collection, ZEL, among others). We operate with a global reach and sustained growth in Europe, Latin America, and the Caribbean. With a workforce of 46,000 professionals, Meliá is in full growth mode with new openings each year and a focus on premium and luxury segments.

You will work closely with the Hotel and its reception department to identify potential guests interested in our service, and with the Sales area to support guests throughout their stay at the hotel.

While the Guest Concierge focuses on building trust, inviting, and pre-qualifying, the Sales Advisor leads the presentation, negotiation, and closing of the sale. This synergy ensures an exceptional experience for both the guest and the marketing and sales team.

You will be part of a collaborative culture based on feedback that values clear communication and shared responsibility for success.

Additional information

At Meliá Hotels International we are committed to equal opportunities between women and men in the workplace, with the support of management and the principles contained in our Human Resources policies. We also care about spreading a corporate culture committed to effective equality throughout the entire workforce, and raising awareness of the need to act jointly and globally.

We promote our commitment to equality and diversity, avoiding any type of discrimination, especially that related to disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees is fundamental to our success as a global company.

Furthermore, we are committed to the sustainable growth of our sector through a great, socially responsible human team. In this regard, our motto is "Towards a sustainable future, from a responsible present" Thanks to all our collaborators we make this possible.

To protect you and prevent fraud in the selection processes, we invite you to consult our recommendations on the "Protect your candidacy" page.

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