The English-language job board for Spain

Loyalty & AI Automation Specialist

Hybrid in Barcelona·Full-time·Added 26 days ago

Meller

13 open roles

Apply

Overview

Job details

Permanent contract
Full-time hours.
Hybrid
Office and home days — the ad has the split.

Requirements

Have the right to work in Spain
Meller doesn't mention sponsorship in the ad.
Speak fluent Spanish
Listed as a requirement in the ad.
Work in English
English is required, per the ad.
Be near Barcelona, Spain (Hybrid) for hybrid days
No relocation package mentioned.
Have 2+ years of experience
Mid-level role.

Pay & benefits

What you'll get

Stability: A permanent, full-time contract.
Location: Offices right in the heart of Barcelona.
Impact: The chance to join one of the fastest-growing e-commerce teams in Europe and build the retention and automation ecosystem that will define our future.
Innovation: Total freedom to experiment, access to the best AI tools on the market, and continuous training in automation and new technologies.

The role

What you'll do

We are looking for a Loyalty & AI Automation Specialist obsessed with enhancing the customer experience and eliminating repetitive tasks through intelligent systems. You won't just be managing traditional campaigns; you will lead two foundational areas for our future:

Loyalty Program: You will design and scale our loyalty program into a primary growth engine, creating engaging incentives, analyzing customer behavior, and continuously maximizing Customer Lifetime Value (LTV).
AI & Process Automation: You will spot bottlenecks and manual tasks, building efficient solutions using No-Code tools and AI agents (ChatGPT, Claude, Make, Zapier, n8n).
CRM & Customer Lifecycle: You will work side-by-side with the CRM team to optimize the entire customer journey, from Welcome Journeys and Product Education to Winback and VIP retention.
Continuous Experimentation: You will launch monthly experiments aimed at improving retention, saving the team time, and boosting recurring revenue. We believe in building systems that get 1% better every week.

What We Are Looking For

Experience: 2 to 5 years in CRM, E-commerce, or Marketing Automation.
Mindset: A deep curiosity for Artificial Intelligence, an analytical mindset, and a systems-thinking approach (you prefer building scalable solutions over just executing tasks).
Languages: Fluency in Spanish and professional proficiency in English.
Drive: Highly organized, capable of learning new tools at lightning speed, and eager to build processes from scratch.

It's a big plus if you have experience with

E-commerce and CRM platforms (Klaviyo, Shopify, LoyaltyLion, Yotpo).
Automation tools (Make, Zapier, n8n, Shopify Flow).
Data & APIs (Google Analytics 4, Looker Studio, APIs, basic SQL or Python).
AI Development (Prompt Engineering, MCPs, AI Agents, Cursor, Claude Code).

About Meller

Born in Barcelona, Meller is a global sunglasses and accessories brand with a presence in over 100 countries. Our growth isn't based on doing more manual work, but on scaling intelligently by combining creativity, data, and technology. We believe the future of e-commerce is driven by Artificial Intelligence and automation, and we are building the team to lead that shift.

About Meller

Meller is a Spanish eyewear brand that designs and sells sunglasses and optical frames, primarily through a direct-to-consumer e-commerce model. The company operates globally, with a strong focus on digital marketing and social media, and has expanded into physical retail locations. Meller is known for its trendy, affordable eyewear and has built a significant international customer base.

In Spain, Meller is headquartered in Madrid, where its core teams in e-commerce, marketing, procurement, and legal are based. The company is actively hiring for both corporate roles and retail sales positions across its Spanish stores. For international professionals, Meller offers opportunities to work in a fast-paced, digitally native brand with a strong presence on platforms like TikTok, and a growing retail footprint, making it an attractive option for those looking to join a dynamic Spanish company.

Founded: 2015
Employees: 100–500
Headquarters: Madrid, Spain
In Spain: Madrid
Website: mellerbrand.com

Good to know if you are moving

Meller is a Spanish company, so working there offers an authentic experience of Madrid's startup and retail scene.
The company is digitally native, with a strong emphasis on e-commerce and social media, particularly TikTok, which is central to its growth strategy.
Retail roles are available in Spanish cities, and while Spanish is likely required for customer-facing positions, corporate roles may be more open to international talent.
Meller's headquarters is in Madrid, a major European hub with a growing international community, making relocation easier.
The company is expanding its retail presence, which could offer growth opportunities in store management and operations.

All open roles at Meller