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Upstream Customer Application Specialist

On-site in Madrid·Full-time·Added 8 days ago (last checked 15 Oct)

Merck

28 open roles

Overview

Work mode
On-site, Madrid
Contract
Full-time
Experience
5+ years

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Skills

Requirements

What we're looking for

  • You have over 5 years of relevant technical experience in the life science industry, with hands-on expertise in Upstream processes.
  • You possess a solid understanding of sales cycles from prospecting to closure in the Biopharmaceutical industry, complemented by relevant commercial experience.
  • You have experience with biological production across various modalities, including mAbs, and Cell and/or Gene therapy.
  • You excel in managing complex and dynamic projects, effectively engaging with a variety of key stakeholders.
  • You are customer-focused, proactive and action-oriented approach.
  • You exhibit an inquisitive and probing nature
  • You are a strong communicator.
  • You are skilled in effective prioritization and organization of work, strategic thinking, and adapting to evolving needs while building strategic working relationships.

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The role

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Join our dynamic Customer Applications team within the Process Solutions commercial organization! As an Upstream Customer Application Specialist, you will leverage your expertise in Upstream Process to collaborate with customers and drive sales in the EMEA West region. Your role will involve developing integrated strategies, supporting sales teams, and presenting our Upstream expertise to customers through engaging interactions.
You will play a key role in identifying market opportunities, positioning cell culture media and associated upstream products, and ensure successful brand awareness across the portfolio. If you're passionate about innovation and customer success, we invite you to apply and contribute to our mission of advancing science and technology!

Hiring process

2 steps2 interviews
  1. Online application

  2. Application review

  3. Behaviour-based interviews

    With HR team and hiring managers

    Consistent behaviour-based questions about your experience, skills and attitude; by phone, video and/or face to face.

  4. Assessment centre

    Not every role

    Half-day event assessed against behavioural criteria; may include presentations, group exercises, case studies and role plays.

  • Expect to hear back within about two weeks of submitting an application.
  • Dress code and interview details are confirmed by the recruiter with the invitation.

About Merck

Merck is a global science and technology company headquartered in Darmstadt, Germany, operating across healthcare, life science, and electronics. With over 60,000 employees worldwide, it is one of the world's largest pharmaceutical and chemical companies, known for innovative medicines, laboratory solutions, and advanced materials. The company's life science division provides products and services for research and bioproduction, while its healthcare segment focuses on oncology, immunology, and neurology.

In Spain, Merck has a significant presence with offices in Madrid and Barcelona, supporting its healthcare and life science operations. The company is known for a collaborative and international work culture, offering opportunities for professionals in areas like data science, AI, software engineering, and healthcare quality. For international hires, Merck provides a dynamic environment with a strong emphasis on innovation and professional development, making it an attractive employer for those looking to advance their careers in Spain.

Industry
Life Science
Founded
1668
Employees
50,000–100,000
Headquarters
Darmstadt, Germany
In Spain
Madrid, Barcelona

Good to know if you are moving

  • Merck is a global leader in life science and healthcare, offering international career opportunities.
  • The company has a strong presence in Spain, with offices in Madrid and Barcelona, providing a base for professionals in the region.
  • Merck emphasizes innovation and research, with many roles in AI, data science, and engineering.
  • The company offers internships and trainee programs, ideal for early-career professionals.
  • Merck's work culture is collaborative and international, with English often used in professional settings.
All open roles at Merck

Location

Merck · Madrid

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