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After-Sales Technician

On-site in Málaga·Added 1 month ago (last checked 15 Oct)

Agency

Michael Page España

2423 open roles

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Our summary

Salary: €40,544 - €49,812 a year
About €2,500 - €2,950 a month after tax.
Work mode: On-site, Málaga
Contract: Permanent
Experience: 3+ years

Visa options

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The advert says visa sponsorship isn’t available for this role.

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Skills

Property

This job advert was originally written in Spanish.

Requirements

What we're looking for

The person selected for the After-Sales Technician position must provide the following capabilities and experiences:

Technical training related to the Construction sector or similar.
More than 3 years of experience as an After-Sales Technician.
Ability to manage incidents and guarantee customer satisfaction.
Ability to work in a team and collaborate with different departments.
Competencies in the preparation of technical and follow-up reports.
Availability to reside in Málaga.

Pay & benefits

What you'll get

Immediate start on a stable project in Málaga with the possibility of internal career progression.

The role

We are looking for an After-Sales Technician for an Important Developer with a stable base in Málaga. The main objective of the position is to ensure customer satisfaction through the management of incidents that may arise after the handover of keys.

Important National Developer with a stable presence in Málaga
Technician with more than 3 years of experience as an After-Sales Technician

What you'll do

The selected After-Sales Technician shall perform the following functions:

Manage and resolve incidents related to after-sales service.
Coordinate repairs and maintenance of equipment related to the Construction area.
Supervise and guarantee compliance with the response times agreed upon with customers.
Collaborating with other departments to improve the customer experience.
Follow up on open cases until their satisfactory resolution.
Coordinate the contractors and subcontractors executing the works.
Prepare reports and statements regarding the status of after-sales services.
Propose improvements in after-sales processes to increase efficiency.
Handle technical inquiries and provide effective solutions to customers.

Hiring process

2 steps2 interviews

CV registration
Consultant contact
With a specialist Michael Page consultant
If they see that your experience and motivations fit the values and needs of a hiring company, they will contact you to start the selection process: they will learn about your expectations, answer your questions and help you prepare for each stage of the process.
Company interview
With a client company
If your application progresses, we will help you prepare for the interview with useful information about the company, its culture and what it looks for in a profile like yours.
Final stage and negotiation · With a client company

The final stages are set by the client company: Michael Page acts as an intermediary, and the interview and decision rest with the hiring company.
Support continues after the contract is signed.
Michael Page cannot support every candidate; registering and keeping your profile up to date opens the door to future processes.

About Michael Page España

Michael Page is a global recruitment consultancy and part of PageGroup, one of the world's leading professional recruitment firms. The company specializes in placing mid-to-senior level professionals across a wide range of sectors, including technology, engineering, finance, sales, and human resources. With a strong presence in Spain, Michael Page operates offices in major cities and offers services such as executive search, temporary staffing, and outsourcing solutions.