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Financial Products and Services Trainer

Hybrid in Madrid·Full-time·Added yesterday

MSX International

21 open roles

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Overview

Job details

Full-time hours
Per the ad.
Hybrid
Office and home days — the ad has the split.

Requirements

Have the right to work in Spain
MSX International doesn't mention sponsorship in the ad.
Work in English
English is required, per the ad.
Be near Madrid, Spain (Hybrid) for hybrid days
No relocation package mentioned.
Driving licence
EU licences are valid in Spain; most others only for six months after you become resident.
Higher vocational training (FP Grado Superior)
“Grado superior deseable.” — per the ad.

This job was automatically translated to English.

Requirements

What we're looking for

· You have a valid driver's license and are willing to travel regularly.

· You have experience as a trainer and/or coach.

· You have knowledge of the automotive sector and specifically the financial sector: total cost of mobility (TCM), credit, leasing, and renting.

· You have an English level of B2.

· You consider yourself a person with excellent communication skills, analytical ability, and organizational skills.

· You are innovative and value autonomy at work.

· You have the ability to synthesize information and a preference for teaching.

· You have a service vocation.

· You are comfortable working in a team.

Nice to have

· A higher education degree is desirable.

· It is desirable that you have used or are familiar with training development and management tools: Office 365, Canva, Prezi, Adobe Suite, LMS, interactive mobile apps, digital whiteboards, etc.

The role

The main objective of the role is to ensure that our client's commercial network (sales and after-sales) has the necessary skills and knowledge regarding: financial products and services, taxation, processes, and tools, in order to efficiently and sustainably achieve commercial and service quality results.

What you'll do

• You will be a transmitter of the commercial strategy to the commercial network and will promote the products and services defined by the client at all times.

• You will design, develop, and deliver training on financial products and services in face-to-face, e-learning, and virtual formats.

• You will create teaching guides, manuals, and presentations to facilitate the understanding and application of theoretical concepts.

• You will need to review, adapt, and update courses with the latest market information, as well as adapt material received from the client.

• You will develop the training calendar in coordination with the client.

• You will plan and manage the logistics of training courses (scheduling sessions and coordinating necessary resources and spaces).

• You will participate in on-site follow-up, evaluating the knowledge of the commercial teams within the network and identifying new needs.

• You will analyze the results of the training actions delivered and prepare follow-up reports.

About MSX International

MSX International is a global leader in automotive retail solutions, providing dealership management systems, sales and marketing services, and customer relationship management (CRM) solutions to automotive manufacturers and dealers. With a workforce of over 5,000 employees across more than 20 countries, the company supports the entire automotive retail ecosystem, from vehicle sales and financing to aftersales and customer retention. MSX International is a well-established player in the automotive industry, known for its technology platforms and business process outsourcing services.

In Spain, MSX International has a significant presence with offices in Madrid and Barcelona, supporting major automotive brands in the Spanish market. The company's work culture is international and collaborative, with multilingual teams serving clients across Europe. For international professionals, MSX offers opportunities in roles such as AI Solutions Architect, Customer Service Representatives (with Dutch, French, and German language requirements), and various technical and business development positions, making it a viable option for those looking to build a career in Spain's automotive and tech sectors.

Industry: Automotive
Founded: 1985
Employees: 5,000–10,000
Headquarters: Southfield, USA
In Spain: Madrid
Website: msxi.com

Good to know if you are moving

MSX International has a significant presence in Spain, with offices in Madrid, and offers roles that require multilingual skills (Dutch, French, German), which can be an advantage for international professionals.
The company provides a structured career path in automotive technology and customer service, with opportunities to move between different functional areas.
Roles in Spain include technical, IT, and business development positions, often with a focus on the automotive sector.
The company supports professional development and offers a collaborative, international work environment.

In their own words

About the company & team

MSX International Group is the world's leading provider of outsourced commercial solutions for the automotive sector and operates in more than 80 countries.
MSXI's extensive industry experience, combined with advanced data analysis and customized software solutions, improves the performance of automotive dealer networks by increasing revenue, reducing costs, and improving customer satisfaction.

Additional information

With more than 5,000 employees located in more than 80 countries around the world, our teams deliver a leading industry experience that encompasses:

Consumer Engagement
Parts, Accessories, and Service Performance
Actionable Insights
Repair Optimization and Compliance
Learning Solutions
Distribution and Sales Performance

Our proven track record means we now collaborate with nearly all automotive manufacturers in the market.

MSX's Purpose

To empower those who drive and create, so they can thrive in our constantly changing world.

MSX's Mission

To leverage our mobility expertise, the creativity of our global teams, and the power of technology to create customized, sustainable, and innovative solutions.

MSX's Vision

To be the first choice for clients, recognized for our operational excellence and our commitment to driving change and innovation in the mobility industry.

MSX is an employer that promotes equal opportunities and positively encourages applications from suitably qualified and eligible candidates, regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, or maternity. As users of the disability confidence scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

All open roles at MSX International