Commercial Manager in Castellón

• Previous experience in a commercial role, client service, or portfolio management.

• Strong communication skills to deal with clients clearly, professionally, and with a service-oriented approach.

• Organizational skills to manage client follow-up, quotes, orders, and issues.

• Basic proficiency in management software: email, Excel, data entry and retrieval, task tracking, or similar systems.

• Ability to coordinate with other internal departments when commercial management depends on purchasing, warehousing, finance, logistics, or technical service.

• Results-oriented mindset and ability to close open matters.

• Availability to work in the Castellón area.

• Specific experience in B2B sales or professional client portfolio management.

• Experience in distribution, professional supplies, hospitality, catering, collective catering, cleaning, hygiene, household goods, or disposable products.

• Experience preparing quotes, commercial proposals, and following up until closing.

• Knowledge or prior use of CRM, ERP, SAP Business One, Órbita, or issue management systems.

• Strong Excel skills applied to commercial tracking, clients, quotes, or orders.

• Education or training in commerce, sales, administration, commercial management, or a related field.

• Experience coordinating with internal departments to resolve client issues.

• Holding a disability certificate will be positively considered in the selection process, as part of our commitment to equal opportunities, inclusion, and non-discrimination.

• Joining a growing company with a consolidated professional client portfolio.

• Opportunity to develop commercial expertise in a B2B environment linked to hospitality, catering, and collective catering.

• Work with direct impact on clients and on the commercial development of the territory.

• Training and support to learn about products, processes, and internal tools.

• Good working environment and collaboration across different departments.

We are looking to hire a Commercial Manager for Castellón who will be responsible for managing, developing, and retaining a portfolio of professional clients, ensuring close, organized, and results-oriented commercial service.

This role plays a key part in day-to-day client relations: it is not just about selling, but also about following up, preparing quotes, managing orders, resolving commercial issues, and coordinating with other departments to ensure smooth service delivery.

The ideal candidate will be commercially minded, well-organized, able to prioritize, and comfortable using management tools for orders, quotes, and client follow-up.

• Manage and retain the assigned client portfolio.

• Identify sales opportunities, product expansion, or service improvements.

• Prospect for new accounts within the assigned territory or portfolio.

• Maintain close, professional, and long-term oriented client relationships.

• Prepare quotes and proposals using the company's commercial tools.

• Follow up on submitted proposals until they are closed or discarded.

• Keep updated records of clients, opportunities, and ongoing activities.

• Coordinate with Commercial Management on opportunities that require support, validation, or specific negotiation.

• Manage orders, new client setups, and product additions when applicable.

• Follow up on shortages, issues, or needs related to purchasing, warehousing, or logistics.

• Coordinate with internal departments to resolve issues that may affect the client.

• Ensure commercial issues are handled with traceability and follow-up until resolution.

• Coordinate with warehousing, purchasing, finance, technical service, or other departments as required for client management.

• Collaborate on monitoring collections and overdue payments with the finance department.

• Participate in regular commercial meetings, providing useful information on the portfolio, clients, issues, and opportunities.

• Communicate relevant information clearly, ensuring that important matters are not left unresolved.

• Organization and follow-up: ability to keep clients, quotes, orders, and issues under control, ensuring that important matters are not left unresolved.

• Commercial mindset: ability to identify opportunities, understand client needs, and turn them into concrete proposals.

• Clear communication: ease in coordinating with clients and internal departments, conveying progress, issues, or obstacles with the necessary level of detail.

• Problem-solving: ability to act with sound judgment on commercial or operational issues, knowing when to move forward and when to escalate.

• Service focus: interest in understanding the product, the impact of each action, and contributing to a positive client experience.